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Senior Healthcare Call Center Lead — Hybrid; Onsite/Remote
Remote / Online - Candidates ideally in
Orange, Orange County, California, 92613, USA
Listed on 2026-09-01
Orange, Orange County, California, 92613, USA
Listing for:
Alignment Healthcare USA, LLC in
Full Time, Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Social Work
Bilingual
Job Description & How to Apply Below
Alignment Health is seeking a Healthcare Call Center Lead to supervise a hybrid team in Orange, CA and from home. The role requires ensuring quality, productivity, and superb member service within the finance domain.
The Lead will mentor agents, monitor performance, escalate VIP issues, and collaborate with trainers to improve call outcomes while upholding privacy and security standards. Bilingual English/Spanish preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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