Bilingual Family Support​/Outreach Specialist; Ps

About Children’s Home Association of Illinois (CHAIL):

CHAIL is a youth, family, and community focused non-profit, 501(c)(3) organization with multiple locations and 400 staff, located in Peoria, IL. For over 158 years CHAIL has been helping the kids and families who need it most. Children’s Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don’t just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive.

Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most.

By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does!

The Family Support and Outreach Specialist (FSOS) provides support and education to families with young children to provide a range of culturally competent home-based services in a variety of settings to meet them where they are, including by phone, virtual, or in-person. The FSOS attends community events and outreach services to educate the community about Good Beginnings and recruits potential participants by promoting relationships with referral sources and meeting with families to enroll them into the program.

We help first- and second-time parents get ready to welcome a baby into their lives and continue to support and encourage these new families over the baby’s first three years. We offer a listening ear to parents, help them get organized with responsibilities and goals and connect to local resources. Best of all, we nurture the bond between parents and babies by playing together and talking about the baby’s growth and development!

Full time 40 hours per week, flexible schedule. Work assignments may include occasional evening and weekend work may be required. Full time with benefits. Family support, such as home visiting, will be 50% and Outreach, such as attending community events, will be 50%.

• Responsible for recruiting potential participants for Good Beginnings
• Presents program services in a variety of settings and completing intake packets at the time of opening
• Increase visibility of the programs by attending community events, networking with referral sources and engaging interested participants
• Effectively engage pregnant women and/or new mothers of children under three months old, identify their parenting strengths to build upon, and use motivational interviewing to help them stay engaged in the program and overcome barriers to participation in the program
• The Family Support Specialist carries a caseload of 8-12 high risk/high needs prenatal women and/or women with children ages 0-3, conducts needs/case management assessments, provides early child development curriculum to parents, case management to families, and administers developmental assessments for children and depression screenings for mothers.
• Ensures visits provide client-centered, strengths-based information and support on topics such as bonding and…