Building Foundations Case Manager

Job Details

Job Location:

Westtown Resource Center
- Oklahoma City, OK 73106

Position Type:
Full Time

Salary Range: $38,000.00 - $42,000.00 Salary

Job Category:
Nonprofit
- Social Services

The Building Foundations Family Support Specialist provides service activities, home-based case management, community-based resource referrals and advocacy efforts for participants in Homeless Alliance’s (HA) Building Foundations Permanent Supportive Housing Program. This position is responsible for monitoring participants’ progress and needs, accessing and linking participants to resources and tracking participants who have exited the program. The Building Foundations Family Support Specialist assists tenants in achieving goals as related to HUD grant requirements.

• Provides field based/mobile case management services using evidence-based best practices to persons experiencing long term homelessness. Case management will pursue an engagement process seeking to build a relationship of trust and support and will involve outreach, screening, intake, assessment, individual service plan development, monitoring, linkage to appropriate community resources, follow-up, advocacy, appropriate discharge, tracking tenant outcomes.
• Maintains precise and accurate documentation of case management services, including client files and entries into the program database (HMIS) for every face to face or telephone contact or collateral contact by the next business day.
• Assists participants with completing lease agreements and obtaining other supportive documents such as identification, social security cards and so forth as required by leasing agents/property.
• Assists tenants in accessing and maintaining entitlements and benefits.
• Assists tenants in achieving goals relating to HUD grant compliance; focuses on meeting the specific needs of each individual or family through tenant-driven ISPs (Individual Service Plan).
• Participates in Coordinated Case Management with Homeless Alliance co-located partner agencies.
• Collaborates on supportive activities with Homeless Alliance partners, including employment assistance programs, job readiness training, financial education, and behavioral health services, to meet the person’s needs, preferences, and goals to build upon his/her strengths.
• Assists tenants with obtaining services and supports to enable the person to pursue housing stability and self-determination. Advocates for needed services and assists tenants in meeting the obligations of tenancy.
• Transports clients as needed.
• Establishes and maintains close collaborative working relationship with community resources; attends and participates in appropriate coalition and other community resource meetings.
• Performs other related duties as required.

The employee will work in an office and public, service-delivery environment, as well as the homes of clients. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.

• Dedicated to end homelessness in Oklahoma City with a sense of urgency.
• A high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Strong advocacy skills.
• Strong writing, reading, listening and speaking communications skills.
• Ability to set and observe appropriate boundaries with clients.
• Well-developed decision making skills, attention to detail with a high level of accuracy.
• Ability to excel in a diverse,…