Case Manager; Temporary

Case Manager ABOUT US

Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is a vibrant and socially responsive non‑profit agency that provides permanent housing and vital support services to over 2,000 homeless or at‑risk families and individuals in Contra Costa County. Over 40 faith‑based communities support our work, although there are no religious requirements or affiliations to receive services.

Are you seeking a new role that fully utilizes your talents and potential—while helping to make the world a better place? If so, please read on!

At Hope Solutions—we envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.

Hope Solution's mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.

Could our mission be your mission?

We're adding to our team of passionate folks who are on a mission to improve the lives of others through services and support that lead to a higher quality of life for our clients.

We'd like to learn more about you,

Our team is made up of passionate, mission-driven people working together to advance our vision of secure housing and the dignity of self-sufficiency for homeless and at‑risk families and individuals in Contra Costa County.

Want to learn more about Hope Solutions and the people behind our mission? Visit our website to learn more about our leadership team and us.

The Continuum of Care Rental Assistance Program (COC RAP), also known as Shelter Plus Care, is seeking a Case Manager to provide home‑based case management, ongoing assessment of consumer needs, linkage to medical, mental health, recovery, financial, and/or legal services needed for housing stability, assistance with landlord/property manager relationships, and eviction prevention services to persons receiving housing via four rental assistance projects operated under the Continuum of Care and located throughout Contra Costa County.

Working collaboratively with Housing Authority and Health Housing and Homeless Services staff, as well as other providers involved in client well‑being, the CoC RAP Case Manager provides individualized, flexible support to formerly homeless adults to maintain housing stability and achieve self‑set personal Action Plan goals. All Case Management services are participant‑driven and delivered with a strength‑based, trauma‑informed approach. Case Management services are delivered in the community and in the home at the client’s convenience.

* This is a temporary position based on organizational needs.*

Supervisory Responsibility:
None

• Maintain awareness of culturally diverse consumer populations and perform duties with attention to cultural needs.
• Maintain contact with all consumers in the caseload and provide home visits according to an identified level of need.
• Perform comprehensive psychosocial, life skills, and financial assessments.
• Working collaboratively with clients, developing and monitoring progress on individual or family service plans, encouraging independent action, and/or providing aid as appropriate.
• Provide Case Management support, including but not limited to assistance with budgeting, accessing needed benefits and services, accompanying consumers to mental health/medical appointments, and supporting overall housing stability.
• Assure the provision of…