WFD Young Parents Program Coordinator Job Greenfield Massachusetts USA,Social Work

Description

DEPARTMENT:
Youth and Workforce Development Programs

POSITION TITLE:

WFD - Young Parents Program Coordinator

LOCATION:

393 Main Street, Greenfield/155 Pleasant Street, Northampton

STATUS:
Non-Exempt

SUPERVISOR:
Manager/Director

POSITION SUMMARY:

The Young Parents Program (YPP) serves pregnant and parenting youth and young adults up to age 24. The program uses a 2-generation approach to assist families. Areas of focus include career and education, life and personal, parenting and family, and financial goals set by the families we serve. The YPP Coordinator is responsible for direct participant service, staff supervision, data collection, and reporting.

ESSENTIAL RESPONSIBILITIES:

Provide navigation for Young Parents including parents who co-enrolled in the other CAPV programs.

Develop warm, respectful, and caring relationships with participants, serve as a role model, support parents in setting goals, and provide ongoing support and links to resources to help parents reach their goals.

Work with participants to complete assessments, set and achieve education, training, and employment goals.

Establish and maintain relationships with area coalitions, businesses, schools, youth serving organizations, and other non-profit organizations, to coordinate services.

Develop and maintain employment opportunities for parents.

Assist parents with accessing skills development and other workforce development resources.

Complete all required paperwork, data collection, and case records.

Complete participant file updates at least weekly.

Complete weekly work schedules, monthly reports, and other required documents within established timelines.

Act as a liaison with CAPV Continuum of Care in assuring appropriate services for families experiencing homelessness.

Collaborate with Greenfield, Holyoke, and Springfield DTA offices to ensure appropriate referrals, service delivery and documentation for young parents.

Ensure accurate and timely billing, contract compliance, and service delivery.

Communicate regularly and work as a team with supervisors and other staff to achieve continuous quality improvement.

Compliance with agency policies and procedures.

Trains/orients and supervises program staff.

Inspires and motivates others to achieve increasing levels of performance excellence. Takes an active leadership role in valuing and promoting different perspectives and opinions and approaches throughout the agency.

Follow guidelines, procedures, and policies of the program contract, Department and agency.

Comply with agency and funders’ paperwork requirements and procedures

Participate in the planning, development and coordination of department activities

Assist in the development of grant proposals as appropriate.

Remote work available if applicable to the position, complying with the agency’s policy.

Required to travel regularly throughout the agency service area, to all Community Action sites and service locations, and occasionally out of the service area.

Attend all required staff and team meetings, supervision, training, professional development activities, and contractual meetings.

Maintains strictest confidentiality.

Perform other reasonable duties as assigned by the supervisor, director, or designee.

This does not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may be adjusted to meet the operational needs of the agency.

Requirements

QUALIFICATIONS/SKILLS

The ideal candidate will demonstrate the following competencies:

Proficient computer skills: using a mouse, email, Microsoft office, including knowledge of MS Word, Excel and email/internet platforms.
Excellent verbal (in-person and phone), written, and interpersonal communication skills.
Organizational skills and attention to detail.
Conflict resolution, problem-solving, establishing priorities, navigating change
Customer service skills.
Networking and outreach skills
Judgement and decision-making.
Ability to work independently, with minimal supervision, and to complete assignments in a timely manner.
Ability to adapt to communication and presentation to meet the needs of the audience, including a wide variety of employers, social service providers, and participants.
Understanding data capture and tracking methods.
Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes.
Promote equity by deconstructing barriers to a racially just system. Cultivate work…