Assessment Collaboration, and Coaching​/Utilization Support Services Supervisor

Select how often (in days) to receive an alert:

Date Posted:
Sep 28, 2026

Requisition

Location:

100% Remote, IN, US, 46204

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services:

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our
MVP
foundation:

Mission
:
Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision
:
Every child in Indiana thrives in a safe, loving, forever home.

Role Overview
:

The Assessment, Support, Collaboration, and Coaching (ASCC) / Utilization Services Support (USS) Supervisor leads initiatives to aid in oversight and management of identified assessments and/or service utilization statewide. You will provide consultation and coaching via direct collaboration with staff in local counties via in-person, video, or phone center support.

The Supervisor reports to the ASCC Division Manager and Director.

This is a remote position that will support offices around the state of Indiana. Residency will be considered in identifying regional offices for meetings and trainings. You must be available for travel within the state and occasional travel to Indianapolis, Indiana, for meetings, trainings, and business functions.

The salary for this position traditionally starts at $59,800.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.

This position is approximately 90% assessment and/or service utilization support, collaboration, and consultations and 10% other responsibilities as assigned.

Responsibilities include:

• Review and supervise the work of Family Case Managers (FCMs) responsible for assessing allegations of child abuse or neglect (CA/N) and completing service referrals for children and families.
• Consult with staff to ensure they follow statutory requirements, agency standards, policies, and procedures regarding CA/N assessments and service utilization.
• Consult with Family Case Managers to review pertinent information, update biographical and contact information, determine safety and risk, ensure contact standards, monitor service utilization, and promote adherence to the DCS safety model.
• Provide consultation and documentation for timely completion and notification of determinations regarding allegations of child abuse and neglect and/or service utilization.
• Assist local DCS supervisors and leaders with documentation and communication of assessment and service utilization reviews and consultations that result in identifying next steps.
• Provide feedback regarding ASCC/USS activities and operations with quantifiable information to assist with policy clarification, training needs, and additional supports that may be helpful based on FCM interactions and data collected via consultations statewide.
• Perf…