Maternal Health Support Specialist - Bilingual
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-02
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Social Work
Bilingual
Candidates must contain one of the following certifications and be fluent in English/Spanish
LCSW, RN, APRN, CNM, PA- Conduct brief onboarding and activation calls in Spanish (10–15 minutes) using validated screening tools (e.g., EPDS)
- Perform outreach to eligible members using structured scripts and digital workflows
- Deliver virtual coaching sessions in Spanish focused on perinatal mental health, adjustment to parenthood, stress regulation, and health-promoting behaviors
- Support members around common postpartum topics (mood, feeding, sleep, transitions), coordinating referrals when specialized care is needed
- Identify elevated risk and follow defined escalation and referral pathways
- Document all interactions accurately and efficiently
- Communicate with members via phone, video, and secure messaging
- Participate in remote training, supervision, and quality reviews
Support, Customer service, Telehealth, Empathy
Top Skills DetailsSupport,Customer service,Telehealth,Empathy
AdditionalSkills & Qualifications
Ability to connect with new moms or pregnant woman.
Empathy, compassion and ability to build relationships virtually.
Telehealth Experience
Experience LevelIntermediate Level
Job Type & LocationThis is a Contract position based out of Trenton, NJ.
Pay and BenefitsThe pay range for this position is $40.00 - $45.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Final date to receive applicationsThis position is anticipated to close on Sep 30, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the…
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