SNAP Case Manager

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant
.

LSF is looking for a talented
SNAP® Case Manager who wants to make an impact in the lives of others.

The SNAP® Case Manager is responsible for the day-to-day case management and system navigation of SNAP®.

The SNAP® Case Manager positions serve an under 12 population, a youth justice population or a dually served population. Service population will be assigned based on background and skill set.

Dually served Case Manager will be working directly with youth ages 12-17 who are dually involved or at risk of being dually involved in the DCF and DJJ Systems. The Case Manager will run groups for youth ages 12-17. Youth Justice Case Manager works with youth already involved with DJJ.

• Completes staff training as required by SNAP® and agency;
• Completes intake assessments for SNAP® including all required pre and post assessments.
• Responsible for theday-to-daycase management and system navigation of SNAP®
• Followsup on incoming referrals and schedules clients for intakes appointments.
• Monitors youth and family's progress through weekly compliance calls;
• Facilitates SNAP® curriculum within the fidelity of the model;
• Liaises with relevant communityoutreach responsibilities including, but not limited to community relations with:agencies including schools, community-based agencies,local DCF and DJJ community partners, state attorneys’ offices,and Police Departments to enhance outreach;
• Completes data reporting requirements for intake assessments and ongoing weekly data reporting requirements to all relevant systemsin a timely manner(examples include:NETMIS, JJIS, Dropbox, and ASEBA,etc.)
• Ensures weekly materials are prepared and ready for SNAP® groups including handouts, manuals, and all other required items;
• Supports the SNAP® Coordinator with organization of food arrangements as needed;
• Participates in pre-briefing and de-briefing meetings weekly with other SNAP® Team members;
• Participates in weekly consultation calls with the Florida Network;
• Willingness to work nontraditional business hours including evenings when Groups are scheduled.
• Prepares technology that isrequiredfor weekly group delivery;
• Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping them access supports in the community, teaching problem solving skills, modeling productive behaviors, and assisting in the successful completion of youth and family developmental milestones;
• Works under the supervision of the SNAP® Coordinator andparticipatesin staff meetings as requested.

• Ability to sit or stand for extended periods of time, typically in an office or remote work environment.
• Frequent use of computer,telephone, and other standard office equipment.
• Mustbe able to lift and carry files, documents, or supplies up to 20 pounds.
• Abilityto travel occasionally for home visits, community outreach, or training (as required).
• Visual and auditory acuity sufficient to perform detailed work, including reading fine print and hearing conversations in person or over the phone.
• Manual dexterity tooperatea computer keyboard and handle paperwork.
• May require walking,climbing stairs, or navigating facilities during site visits or client interactions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABachelor’s degree in Social Workor a related field.

1-3years’experience with structured groups and parent education groups is required; community/agency liaison…