Residential Coordinator - PMI

Residential Coordinator

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Site Based Housing team as the Residential Coordinator at the San Jose Office.

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

As part of the Site Based Housing team, the Residential Coordinator works as part of the case management team to provide supportive services to RPSS tenants and assists them in breaking the cycle of homelessness. As part of this team, the RSC supports residents' transition from street to housing by identifying their individual needs and utilizing a coordinated system to facilitate and ensure their ability to access and maintain identified necessary services.

Focusing on housing and health as necessary outcomes for success, the RSC works with community partners to address barriers, assist with maintaining and sustaining housing, and supporting health needs.

Position responsibilities include:

• Coordinate move-in into housing units.
• Serve as a liaison between tenant and community-based case management team.
• Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
• Provide assistance for critical issues that impact housing stability.
• Respond to housing and tenant-related emergencies during normal business and after hours.
• Identify and secure community resources in coordination with assigned case manager.
• Gain expert knowledge of homeless populations, common barriers to housing, and overall knowledge of community resources.
• Understand the building lease term agreement and provide education to tenants and case managers on lease requirements.
• Maintain client related data tracking systems, including case notes and complete HMIS and Salesforce entries.
• Prepare case-related reports, including, but not limited to, outcomes, successes, and challenges.
• Generate client data for reporting and understand the overall importance of data collection.
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, and PATH guidelines.
• Complete follow-up and retention services, as necessary, and provide documentation in client file.

We're looking for candidates with:

• Analytical skills and attention to detail.
• Collaboration and teamwork.
• Communication.
• Creativity and initiative.
• Critical thinking and problem solving.
• Ethics and boundaries.

Preferred qualifications:

• Two (2) years of experience in a human services or behavior-related field.

Minimum qualifications:

• All levels of experience and education welcome.

Mandatory requirements:

• Have employment eligibility verification.
• Have or be able and willing to obtain CPR/First Aid training.
• Successfully complete the following as a condition of hire:
• Tuberculosis Test
• Background Screening
• Drug Test

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation.
• A valid driver's license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• The ability to qualify for PATH's insurance coverage.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

In addition to a rewarding work…