Community Services Coordinator - QIDP

Position:Community Services Coordinator - QIDP

Location: Chicago Heights, IL

Remote Status: Hybrid

Job :3393

# of Openings:1

Community Services Coordinator (Case Manager / Qualified Intellectual Disability Professional )

Department:
Community Day Services

Status:
Full-time

Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services’ roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role

As the Community Service Coordinator, you will coordinate services for individuals with intellectual and developmental disabilities participating in the agency’s Community Day Services, Home-Based Services, and Residential Services programs. You will collaborate with individuals served, their families and guardians, staff members, Independent Service Coordination agencies, and other members of the interdisciplinary team to promote continuity of care. You will also support person-centered planning, self-advocacy, community integration, independence, and access to essential services and resources.

Responsibilities

• Build collaborative relationships with individuals served, families, guardians, staff members, Independent Service Coordinators, and other members of the support team.
• Promote self-advocacy by educating individuals about their rights, how to protect themselves, and how to report potential rights violations.
• Advocate for individuals who may be unable to independently identify or report concerns involving their rights.
• Complete and analyze required assessments, which may include Personal Outcome Measures, risk assessments, rights assessments, support assessments, and other program-specific evaluations.
• Use assessment results to identify each person’s interests, strengths, preferences, goals, and support needs.
• Participate in the person-centered planning process and support the development of each individual’s Person-Centered Plan.
• Advocate for outcomes that reflect the individual’s preferences and needs while promoting personal rights, independence, and community integration.
• Develop implementation strategies that address priority outcomes identified in the Person-Centered Plan.
• Monitor services to ensure they are delivered as outlined in the plan and revised when necessary to address the individual’s changing needs and preferences.
• Prepare detailed reports, consents, and other required documentation within established time frames.
• Maintain case files in accordance with agency, Illinois Department of Human Services, Medicaid, and Council on Quality and Leadership standards.
• Educate and support individuals and families in accessing benefits, programs, and community resources.
• Assist individuals and families with accessing resources such as SNAP, Medicaid, Medicare, SSI, SSDI, ABLE accounts, therapy services, assistive devices, and medical services.
• Train and support Direct Support Professionals in implementing and tracking outcomes…