Salesforce Developer - OmniScript

Job Title:
Salesforce Developer - Omni Script
Clearance Required:
Public Trust – Federal Client requires US Citizenship
Work Location:
Remote;
Arlington, VA

Alpha Omega is seeking a qualified Salesforce - Omniscript Developer for a remote position on our Federal programs in Arlington, VA.

Key Responsibilities:

• Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning components.
• Implement and configure Service Cloud features, including case management, knowledge base, and service automation.
• Collaborate with cross-functional teams to gather and analyze business requirements, translate them into technical solutions, and ensure successful delivery.
• Integrate Salesforce with external systems and applications using APIs and web services.
• Configure and customize Experience Cloud (Community Cloud) to create engaging customer and partner communities.
• Develop Lightning Web Components (LWC) to enhance the user experience and improve application performance.
• Utilize Salesforce Flows to automate business processes and create efficient workflows.
• Perform unit testing, code reviews, and ensure high-quality deliverables.
• Troubleshoot and resolve technical issues and provide ongoing support and maintenance for Salesforce applications.

Required Qualifications:

Education:

• Bachelor's degree in Computer Science, Math, or Engineering

Experience/

Skills:

• Minimum of 5 years of experience in Salesforce Development, with a strong focus on Service Cloud.
• Expertise with Omni Studio - specific experience creating OmniScripts.
• In-depth knowledge of Salesforce platform capabilities, data modeling, security, and integration patterns.
• Experience with Experience Cloud (Community Cloud) configuration and customization.
• Proficiency in Lightning Web Components (LWC) development is preferred.
• Strong understanding and practical experience with Salesforce Flows.
• Solid understanding of software development lifecycle (SDLC) methodologies and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively with stakeholders and team members
• Salesforce Platform Developer 1 certification is required - Platform Developer 2 certification is preferred.

Preferred Qualifications:

• Service Cloud: 1 year
• Salesforce: 1 year
• LWC: 1 year

Salary and Benefit Information:

The likely salary range for this position is $ 72,536.50 - $150,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each…