Systems Analyst Programmer

Full details of the job.

Vacancy No VN524

Full-Time

Remote

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet insurance and health services platform globally.

Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office, we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a clear vision for the development of our customer and partner proposition.

Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home.

We believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and productivity. It helps support a good work-life balance, and it’s the way we want to be.

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff.

We are proud of our diversity, which is one of our core strengths. We want all of our people to thrive in an environment where bringing a different perspective is welcomed. We reflect the broad diversity of the customers we serve and we embrace an inclusive working environment.
If you want to work as part of a team, building and delivering something exceptional which will make a difference to pet owners and their pets and if you want to have fun in the process, we would love to hear from you.

12 month FTC

• Provide technical guidance to help users and business analysts with the creation of business and functional specifications.
• Provide estimations on effort required to deliver a fully functioning solution to business requirements taking into consideration the full SDLC.
• Create System Design Documents, including System Diagrams, Technical Specifications consistent with business requirements.
• Develop and maintain applications and databases by evaluating business needs; analysing requirements; developing software systems.
• Produce System Test Plans for all System Changes made and assist test team where necessary with user test plans.
• Confirm program operation by conducting system tests; modifying code if required.
• Ensure coding meets company standards in terms of accuracy, efficiency and robustness of the developed code.
• Provide support reference material for support team by writing and maintaining wiki and user documentation.
• Report as necessary on performance against agreed objectives, timescales and standards.
• Ensure compliance is met with appropriate group and industry audit requirements and security.

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies as provided or approved by HR.
• Carry out any other task associated with the role as reasonably requested.
• Highlight and identify key risks in all changes made to systems and where possible mitigate these.
• Act to deliver good outcomes for customers whilst delivering a higher standard of customer care and enabling consumers to make effective decisions in their interests.