AI-First CRO Manager; Remote

Overview

Head of Global Talent Acquisition @ Puffy & RGG | Recruiting, Branding, Data, Strategy & Agentic AI. Are you the 1 in 45,908 CRO Experts who is bored with incremental gains and looking for a remote first opportunity? Stop searching! We're looking for an architect to own and design our entire on-site revenue engine from anywhere in the world.

As our CRO Expert, you will have the radical freedom, the budget, and the AI-native toolbox to move beyond incremental optimization and build a world-class conversion ecosystem. This isn't a role where you prove a hypothesis; it's a role where you write the new playbook.

While other companies are still debating which A/B testing tool to use, we are rebuilding our entire growth engine around a state-of-the-art, AI-native optimization stack. You will architect strategy in a truly predictive environment, a competitive advantage few CRO Managers in the world will have.

• Directly Architect the On-Site Revenue Engine: You will work directly with our Forbes Council CEO to design and own the entire on-site conversion strategy. Your data-driven roadmap will be the company's roadmap.
• Act with Radical Freedom: We've eliminated red tape. You'll have the budget, our advanced AI-native stack, and autonomy to test, innovate, and scale winning strategies across the entire user journey without layers of approval.
• Experience True Impact: You will see the direct line from your optimization roadmap to our multi-million dollar revenue stream, establishing Puffy as the premier luxury mattress brand on a global stage.

• You have a 3+ year history of measurably lifting conversion rates (
  CRO
  ) for e-commerce or D2C brands.
• You don’t just see data; you see the story behind the click, the psychology behind the scroll, and the clear path to a higher conversion rate.
• You are a strategic problem-solver who understands that a winning test is a blend of sharp data, persuasive copy, and seamless user experience.

We’re restless, perpetually hungry, and fast-paced
, driven by an unwavering belief that we can outperform any competitor — regardless of their size. Let’s understand what success means for you:

• Be the Owner: We don't hire employees; we welcome owners. You are given the autonomy to make decisions and the expectation to see them through. You proactively identify and solve problems beyond your defined role, because you’re accountable for results - not activity.
• Execute with Urgency: Our mission demands relentless speed and precision. We thrive in a high-stakes, dynamic environment by making thoughtful decisions quickly, acting decisively and operating with a constant sense of purpose that separates us from the competition.
• Demand Excellence: We are not here to do what's easy; we are here to solve the hard problems that others can't. You will push the boundaries of your craft and insist on the highest standards to deliver impactful results.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line. Critical projects require critical commitment, and here, going all-in means you’ll grow faster, achieve more, and be part of wins worth working for.

Your success is defined by clear, impactful deliverables from the start. Your mission in the first 3 months is non-negotiable:

You must deliver ONE validated A/B test winner that achieves:

• ≥30% revenue per visitor uplift (statistically significant at 95% confidence).
• Radical Differentiation from standard e-commerce experiences or a Superior Friction Solve
  .
• Shows sustained performance over a minimum 14-day test period with ≥10,000 visitors.

Secondary KPIs:

• Complete a full CRO audit identifying 10+ high-impact test opportunities with data-backed revenue uplift estimates.

Achieving this is the first step. In 12-24 months, you will have built a world-class conversion engine, accelerated your path to leadership, and be working with complete location flexibility. You will look back at this as the moment your career transformed from being a great optimizer to being a true industry architect.

Ready to Shape Your Story?

Click "Apply" and take the first step. Our streamlined 3-phase hiring process is designed for elite talent like you. If you pass our online assessment, you could be invited to Phase 2 within one business day.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing
• Industries: Retail

Referrals increase your chances of interviewing at Puffy by 2x

Apply BELOW