Sr. Application Engineer - Quote to Cash

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

As the Senior Application Engineer for Quote to Cash, your role will be to deliver technology solutions that scale the Quote to Cash systems, finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams.

This position is an individual contributor role reporting to the Director, Financial Systems, Application Engineering.

• Partner with Enterprise Integration Services, Enterprise Architecture, and Product Management to define comprehensive system and business solutions across Oracle Subscription Management and Quote to Cash domains

• Design and develop custom application experiences and extensions using Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and APEX; leverage REST/SOAP APIs to integrate with internal and third‑party systems

• Customize Oracle Fusion ERP with App Composer, Page Composer, service mappings, algorithms, Groovy scripting, BI Publisher, and SQL to meet business requirements and close functional gaps

• Build integrations and data flows using OIC and related tools (BIP, FBDI, ADFDI), orchestrating resilient, observable pipelines and error handling for high‑volume financial operations

• Prepare technical architecture, design, and configuration documentation; contribute to data mapping, code reviews, test scenario definition, troubleshooting, and defect resolution

• Maintain and document current and future state process flows and functional/technical specifications to sustain clear knowledge transfer and operational continuity

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

Basic

• Bachelor’s degree in Computer Science or a STEM field with relevant IT experience

• 8+ years of software engineering experience architecting and delivering complex, large‑scale commercial applications or platform services, including Oracle Fusion Cloud ERP and Oracle Integration Cloud

• 5+ years extending Oracle Fusion Cloud applications using OIC, PL/SQL, VBCS, APEX, Groovy, Java, Oracle cloud APIs, BI Publisher, OTBI, FBDI, BPM, and object workflows

• Experience with Oracle Quote to Cash modules such as Accounts Receivable, Advanced Collections, Subscription Management, Pricing, and Product Information Management (PIM)

• Experience with the Oracle cloud application landscape and ability to learn and experiment with new technologies

• Experience with AI frameworks (including LLMs and RAG), MLOps, Python, and enterprise AI deployment models for internal and external platforms

• Experience with web service technologies (REST, SOAP, JSON/XML) and modern API practices

• Experience working within Agile methodologies (e.g., Scrum) and utilizing Jira and Confluence

Preferred

• Excellent spoken and written communication

• Experience with subscription and billing applications like Zuora

• Experience with payment gateways and self‑service (B2C) business models

• Hands‑on experience…