Software Engineering Senior Advisors- Hybrid

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc.

• Build complex software systems and communicate with users, other technical teams, and management;
• Meet with technology product owners to understand business, functional, technical requirements, and the acceptance criteria of the software products built;
• Design, configure, test and deploy applications to develop solutions based on requirements for larger features;
• Configure and customize the development application platform (Salesforce Platform) that extends the customer relationship management’s reach and functionality;
• Participate in development and testing, documentation, and training;
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce Platform;
• Engage proactively on continuous improvement efforts for application design, support, and practice development efforts;
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance;
• Perform reviews on software implementation completed by less experienced software developers and offer feedback and suggestions for such software codes;
• Provide guidance and mentorship to junior software engineers;
• Develop solutions based on requirements for larger features;
• Design data schema that will evolve with the business needs;
• Evaluate and maintain Salesforce security best practices; and
• Support off-hour releases as needed.

Hybrid Work Schedule.

• Bachelor's degree or foreign equivalent in Computers or Engineering;
• 5 years of experience in a related occupation;
• Salesforce Administrator and Salesforce Platform Developer 1 certifications required;
• Experience working in healthcare or pharmacy benefit management industry;
• Experience working on Customer Relationship Management (CRM) and Contract Life Cycle Management (CLM), Docusign and Opero Fax projects for middle market or enterprise size companies;
• Experience translating complex business requirements into technical specifications (high level design/solution design) for Salesforce and Conga systems;
• Experience analyzing and developing custom and scalable applications on Salesforce platform using Apex Language, Apex classes, triggers, SOQL, SOSL, Visual Force Pages, Flows and Apex Web Services;
• Experience designing and developing Salesforce architecture, data model, role hierarchy, sharing rules using object-oriented development patterns for a secure, scalable, resilient system;
• Experience developing integrations using REST/SOAP APIs with third party platforms, including internal applications. (REST & SOAP, JSON & XML);
• Experience leading the integration and customization between Conga/Apttus Contract Lifecycle Management (CLM) and Salesforce Ecosystem;
• Experience collaborating with Business and Legal teams to automate contract generation, approval process and workflows and lifecycle tracking;
• Experience designing and developing Conga (nested) templates, Clause library, Content integration, Content Library, Smart clauses, In-Line edits, In-Line clauses, (Dynamic) conditional segments using X-Author;
• Experience designing and deploying conditional approval workflows, redlining, version tracking, integrating Salesforce Flow and Conga Approvals for value- and clause-based routing involving legal and compliance teams;
• Experience using Conga Products such as Orchestrate for complex workflows and Grid for batch updates of data;
• Experience designing and deploying Conga X-Author for Excel applications using X-Author Designer to enable bulk contract generation and account lookups, automating complex Salesforce and CLM data operations, reducing manual effort, and ensuring data integrity across enterprise systems.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group,…