VP, Mobile Apps Engineering Manager - MySynchrony

Role Summary / Purpose

The Vice President, Mobile Apps Engineering Manager drives hands‑on system design and architecture, leading by example to ensure time‑sensitive projects are delivered on schedule and to specification. The role requires deep expertise in developing Mobile Native UI, Native SDKs integrated with APIs, and Web views built for iOS and Android apps, as well as the ability to manage, influence, and lead multiple teams.

This VP will lead engineers across the development, testing, and production support of our digital servicing Mobile applications by creating, developing, and supporting thoughtful solutions to anticipate bugs and maintain operational excellence. You may work remotely or from one of our offices, with occasional commutes for in‑person engagement activities such as team meetings, training, and culture events.

At Synchrony, you have the option to work from home or a nearby hub; occasional commutes to the nearest office are expected for business or team meetings, training, and culture events.

• Have passion:
  You can code, but are you passionate about application development in a complex ecosystem?
• Have common sense:
  Building is important, but do you think through designs to ensure they’re the best solutions first?
• Are slightly obsessed with pretty code:
  Do you write elegant, testable, performant code that is robust and scalable?
• Are a leader:
  This VP will influence a large cross‑functional team to deliver cutting‑edge customer‑facing applications. Are you up for the challenge?
• Learn quickly and adapt to new technology:
  Technology changes by the minute. Are you able to quickly adapt and learn new languages, operating systems, and tools?
• Think like a customer:
  Central to our products is our understanding of our customers’ needs and requirements. Do you consider UX in your decision making, and think like a customer?
• Have tech chops:
  Boasting

• Influence and deliver through multiple agile development and testing teams through all phases of the Agile life cycle via SAFe.
• Implement new technologies and assist developers as they migrate to new technologies.
• Develop iOS, Android applications and mobile SDKs to work in a Microservices ecosystem comprising RESTful APIs, API Gateway, and Spring Framework.
• Architect, deliver, and support iOS/Android applications (must have experience).
• Manage teams, provide coaching, deliver impactful feedback, and create an environment that fosters learning for career development.
• Design data models to support complex business processes.
• Drive a CI/CD strategy using Bitrise, Bitbucket, and uDeploy.
• Maintain strong experience with App Store and Play Store ecosystems and processes.
• Maintain working knowledge of the overall mobile industry.
• Partner with team leaders to deliver results at every Program Increment level.
• Collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing mobile apps.
• Mentor and influence all levels of the team (up and down the chain of command).
• Ensure compliance with architecture, security, and technology standards set by Synchrony.
• Assist in crafting and maintaining the future state technology architectural strategy, alongside our modernization and migration roadmap.
• Lead Agile teams as the technical expert, including PI planning, ART sync, backlog grooming sessions, and IP sprints.
• Ensure application code quality through development, testing, and QE automation.
• Define and establish non‑functional requirements covering performance, security, reliability, scalability, usability, maintainability, and portability.
• Participate in root cause analysis and incident response, providing direction in problem resolution.
• Analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
• Stay passionate about the latest technologies, open‑source projects, and languages.
• Provide 24x7 on‑call support periodically throughout the year.
• Identify ways to increase efficiency and improve system performance.
• Work with third‑party vendors to develop or integrate their…