Sr Software Engineer II

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team.

At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

As a Senior Software Engineer II, you will work on an Agile development team building, testing and deploying great products and services for our customers. You will create information products and services that inform the world, advancing research in traditional and emerging fields and transforming learning and education.

As a member of an Agile development team, you will design, develop and demonstrate software in 2-week iterations as part of an Agile Release Train developing to a SAFe Program Increment. You will make commitments to the business and meet those commitments as a team. You will strive for continuous improvement in knowledge and productivity and also display a pattern of continual learning and a desire to broaden your software development and design skills.

What distinguishes a Senior Software Engineer II from a Senior Software

Senior II engineers are sought out across team and ART boundaries for their system design, implementation, and support expertise in areas where they are subject matter experts. They provide technical leadership for the team and ART and mentor other Software Engineers in a variety of functions. They show themselves to be experts in their area, demonstrating deep technical expertise in a domain or technology.

Note that the word “Model” comes up first at the Senior Engineering level;
Senior and above engineers are expected to be role models in the best sense of the word – producing prolifically, fostering productive work- and mentoring relationships, and contributing results as a net positive to the broader organization.

• Provide expertise on system architecture, design, implementation, testing, delivery, and operation of premium EBSCO products.

• Provide operational support to components that your team owns, including 24/7 availability as needed.

• Work directly with product management and your team while analyzing and decomposing complex software requirements into simple user stories for planning and execution.

• Collaborate with your team to estimate the size and complexity of the features. Perform the technical design, implementation, and testing of features and commit to stories to be accomplished in an iteration.

• Be a technical leader for product features, ensuring that development activities are coordinated throughout the development cycle achieving scalable, automated solutions for our customer base.

• Mentor other engineers on the team in areas of specific expertise.

• Assist other teams or ARTs on tasks in areas where your specific expertise is needed.

• Own system and feature quality throughout the development, testing and deployment phases to ensure quality delivery expectations are met.

• Drive value and build to continuously improve the quality of the team’s deliverables. Authoring well-engineered solutions using test-first/test-driven methodologies.

• Conduct new technology research, proof of concept, and design work that will provide direction for the enhancement of the overall system and products.

• Provide ongoing maintenance, support and enhancements in existing systems and platforms.

• Model and Contribute to the continuous improvement of your team.

• Guide the efforts of other software engineers to elevate technology and consistently apply best practices for design, coding standards, performance, security,…