Telephony Engineer - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Telephony Engineer. In this role, you will play a crucial part in designing, implementing, and supporting innovative telephony solutions that enhance enterprise communication. With strong expertise in Vonage systems, you will help build scalable, reliable cloud-based voice and messaging platforms. Your work will ensure seamless integration with internal systems and third-party services, making a significant impact on communication efficiency and effectiveness across the organization.

• Design, develop, configure, and support scalable communication solutions using Vonage Business and Vonage Communications APIs
• Integrate voice, SMS, and messaging services into existing enterprise platforms
• Develop and maintain backend services and RESTful APIs to support communication workflows
• Troubleshoot integration issues and ensure secure, reliable telephony operations
• Provide L2/L3 support for telephony-related incidents and service requests
• Monitor system performance, conduct regular health checks, and manage upgrades and patches
• Collaborate with cross-functional teams to gather requirements and deliver communication solutions
• Maintain documentation for system configurations, troubleshooting processes, and best practices
• Ensure compliance with security, performance, and reliability standards
• Coordinate with vendors and service providers for issue resolution and enhancements

• 5+ years of experience as a Telephony Engineer or in a similar communications engineering role
• Strong hands-on experience with Vonage telephony systems, including Vonage Communications APIs and contact center solutions
• Solid understanding of VoIP technologies, SIP, RTP, PBX systems, and call routing concepts
• Proficiency in backend programming languages such as Java, C#, or Python
• Strong knowledge of RESTful APIs, webhooks, and asynchronous processing
• Experience working with cloud-based telephony and unified communication platforms
• Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues
• Strong written and verbal communication skills
• Ability to work independently while managing multiple priorities effectively

• Flexible working hours and remote work options
• Opportunity to work with cutting-edge technology and innovative solutions
• Collaborative work environment with cross-functional teams
• Professional development and growth opportunities
• Competitive salary and benefits package
• Supportive and inclusive company culture

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.