QA Automation Engineer

About the Team

It’s an exciting time in technology, and that buzz is felt throughout Pet Smart! We are continuing to grow at a faster pace and we want to continue to provide best‑class experiences for pets and pet parents.

Our Technology team has 6 different departments:
Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in Pet Smart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

This job is responsible for increasing and assuring the level of quality of Pet Smart solutions and services by partnering with the business to validate the software under test meets the pre‑determined acceptance criteria, by designing, writing, and executing automated tests in a complex integrated environment to determine whether the product is ready to release and by contributing to QA engineering and testing best practices.

• Develop and implement automated test scripts for web, mobile, and desktop applications using industry‑standard automation tools and frameworks.
• Collaborate with cross‑functional teams to understand project requirements, identify test scenarios, and define automation strategies.
• Design, maintain, and enhance test automation frameworks to ensure scalability, reliability, and reusability across projects.
• Execute automated test suites, analyze test results, and report defects to ensure the quality and reliability of software releases.
• Participate in code reviews, sprint planning, and daily stand‑ups to provide input on testability, automation feasibility, and overall quality assurance processes.
• Continuously evaluate and incorporate new automation tools, technologies, and best practices to improve testing efficiency and effectiveness.
• Work closely with developers to troubleshoot issues, reproduce defects, and ensure timely resolution of quality‑related issues.
• Collaborate with QA Engineers to identify automation opportunities, prioritize test cases, and maintain a balance between automated and manual testing efforts.
• Document test procedures, test cases, and automation scripts to facilitate knowledge sharing and ensure reproducibility of test scenarios.
• Support production deployments and critical manual and automated smoke testing.
• Ensure that automated test code adheres to Pet Smart standards and participates in automation strategy and optimization efforts.

• 3–4 years of experience in QA Automation
• Strong experience in:
  • UI Automation using Playwright (or similar tools like Selenium/Cypress)
  • API testing using Postman (or REST Assured, etc.)
• Hands‑on experience with mobile automation frameworks (Appium preferred)
• Experience testing mobile applications
• Familiarity with store devices testing (TC21/ET40 or similar devices) is a plus
• Solid understanding of software testing concepts and methodologies
• Experience working in Agile/Scrum environments and participating in sprint ceremonies
• Programming/scripting knowledge (JavaScript, Type Script, Java, or Python preferred)
• Experience with version control systems (Git)
• Strong analytical and problem‑solving skills
• Good communication and collaboration abilities
• Ability to work independently and in a fast‑paced environment

• Experience with CI/CD tools (Jenkins, Git Hub Actions, etc.)
• Knowledge of test reporting tools (Allure, Extent Reports, etc.)
• Exposure to performance or security testing tools

• This role requires collaboration, teamwork, and…