QA Analyst

Applications from candidates who currently reside in Michigan are required. Candidates outside Michigan will not be considered.

Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail‑oriented QA Software Analyst who is more than just a tester – they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.

• Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
• Collaborate with Developers – Work closely with the development team to understand features, troubleshoot issues, and improve product performance.
• Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
• Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
• Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user‑friendly, and innovative platform.
• Quality Assurance & Testing – Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Collaboration – Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Problem Solving – Identify, document, and track software defects, and work with the development team to troubleshoot and resolve issues promptly.
• Process Improvement – Continuously improve QA processes by incorporating industry’s best practices and emerging trends in software testing.
• Reporting – Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision‑making.
• Client Focus – Ensure that the final product aligns with client expectations and enhances overall user experience.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 4+ years of experience in software testing or quality assurance.
• 2+ years of experience working remotely.
• Strong knowledge of QA methodologies and testing types.
• Experience gathering requirements from stakeholders to define clear testing objectives.
• Proficiency in debugging techniques to troubleshoot issues effectively.
• Familiarity with Agile methodologies.
• Experience with testing in the .NET framework.
• Understanding of Dev Ops practices and their role in the software development lifecycle.
• Detail‑oriented with a passion for improving product quality.
• Strong problem‑solving skills and a collaborative mindset.
• Excellent analytical and communication skills.
• Ability to work effectively in a fast‑paced, team‑oriented environment.
• Self‑motivated, results‑driven, and able to perform well under pressure.

• Certified Software Tester or Quality Engineer Certificate.
• Proficiency with Jira Platform.
• Experience in the EMS Industry.
• Experience with API testing tools such as Postman and Hoppscotch.
• Hands‑on experience with test automation tools such as Playwright.

• Competitive salary 60,000–68,000.
• Medical, dental, and vision coverage.
• 401(k) retirement plan with company matching.
• Parental leave.
• Disability insurance.
• Group and voluntary life insurance.
• Generous schedule of paid holidays, including your birthday, summer Friday program, and PTO.
• Monthly stipend to offset phone and internet services for working remotely.
• Monday to Friday schedule except when traveling for trade shows.
• Work from the comfort of your home office.
• Stay connected with the team via phone, Zoom chat, and scheduled meetings.
• Fun in‑person company quarterly outings.

We value precision, collaboration, and continuous improvement. If this sounds like you, join us and help shape the future of software quality.