Manager, Software Engineering

What you’ll do

We are building a cutting-edge ecosystem for Docu Sign that will empower developers to seamlessly integrate and extend Docu Sign’s features and applications by implementing custom APIs. As a Manager, Software Engineering, you will be responsible for leading initiatives and scaling the Extend platform foundations, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docu Sign’s growing IAM ecosystem.

We’re looking for a self‑motivated, hands‑on platform engineering manager, who will be leading a best‑in‑class engineering team. In this role, you will collaborate closely with cross‑functional teams across the organization, driving platform architecture and feature development. You are someone who enjoys working in a fast‑paced agile environment, cares about their decisions, and is focused on quality‑driven development. Your work will impact multiple engineering and product teams as you lead the development of the platform’s foundational features.

Additionally, guiding architectural decisions, and managing incident response processes that require being on high‑stakes customer workflows, and coordination both within the team and other teams within the organization.

This position is a people manager role reporting to a Senior Manager, Engineering.

• Lead a team to architect and build high‑quality, ship‑ready code with unit tests, logging, monitoring and storage systems, to handle the diverse needs of the platform ecosystem
• Work with product and project teams to understand and translate requirements into platform software requirements that are well‑defined, measurable, and attainable
• Own and deliver accurate effort estimations for each release cycle
• Foster career development for your team
• Build learning organizations that keep up with the state of the art, and are an example and mentor to your team
• Deliver products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Be an expert at agile continuous delivery, Dev Ops, and TDD/BDD and will champion the culture, processes, and tools required to maintain a frictionless high‑quality development environment
• Dive deep into technology and are at the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team
• Work directly with customers and internal teams to understand needs and iterate quickly
• Prioritize great user experiences and be a partner to product management/engineering, sales, operations, and other parts of the business

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docu Sign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docu Sign. Docu Sign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

• 5+ years of software development and management experience, with a focus on cloud platforms and large‑scale systems
• 5+ years of hands‑on software development or equivalent experience
• Experience with Azure services, queueing systems, SQL databases (e.g., Azure SQL Database, SQL Server) and No
  
  SQL solutions (e.g., Cosmos
  
  DB)
• Experience with NodeJS, C#, Java, C++, or Go
• Experience building AI Agents and prompt engineering
• Experience using AI‑assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery
• Experience with RESTful APIs, Graph
  
  QL APIs, and microservices architecture and APIs at scale
• Experience developing software solutions using object‑oriented methodologies and design patterns
• Demonstrated track record of building high‑performing, secure applications and building security into the…