Manual QA Engineer; Entry Level - Remote

About the Role

Safe Ride Health is seeking a Manual QA Engineer (Entry‑Level) to help ensure the delivery of high‑quality, life‑changing software solutions. You’ll be part of a cross‑functional team delivering full‑stack and back‑end products that power our healthcare transportation platform. This role is ideal for someone with a strong technical foundation, attention to detail, and a passion for improving the customer experience. If you’re located in the San Antonio area, you may be expected to work in‑office a few days a week.

Remote applicants must be based in the U.S. and may be asked to travel occasionally for team collaboration.

• Review and understand product and feature requirements, including functional and non‑functional expectations.
• Develop and execute comprehensive manual test cases, including both positive and negative scenarios.
• Log and track defects, collaborating with engineers to ensure timely resolution.
• Conduct regression testing to confirm issue resolution and prevent new issues.
• Collaborate with Product, Design, Engineering, and Operations teams to triage issues and ensure quality outcomes.
• Stay current with new testing tools, techniques, and platform updates to continuously improve testing processes.
• Advocate for quality across the SDLC, participating in planning and sprint ceremonies.

• Strong technical aptitude and problem‑solving skills.
• Proficiency in using modern web browsers and navigating web‑based platforms.

• Experience working within Agile software development methodologies.
• Hands‑on experience testing across mobile (iOS / Android), tablet, and web interfaces.
• Familiarity with software product life cycles and quality assurance workflows.
• Exposure to tools such as Postman and Chrome Dev Tools (Network Inspector).
• Basic scripting knowledge in JavaScript, Python, PHP, or similar.
• Working knowledge of SQL and relational databases.

• Excellent written and verbal communication skills.
• Strong defect isolation, documentation, and reproducibility techniques.
• High attention to detail and a methodical testing approach.
• Persistence in identifying root causes of issues.
• Ability to work collaboratively with cross‑functional stakeholders.
• Strategic thinker with tactical execution capability.

• Remote‑first culture with flexible work options.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO and company holidays.
• Paid parental leave.
• Professional development and career growth support.