Software Engineer Intern

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As an intern on the Directory Platform team, you will partner closely with the Authentication and UX teams to advance Docusign's commitments to secure, frictionless identity experiences. The project scope will center on strengthening our passkey-based signup and account creation flows. This role will be responsible for building capabilities that reliably detect and prevent risky or invalid identity states during signup, as well as developing tools and workflows within our Directory systems to ensure user accounts are safely created, linked when using passkeys.

Strong skills in coding, testing, debugging, root-cause analysis, requirements gathering, cross-team collaboration, and clear communication will be essential for success.

This position is an individual contributor role reporting to the Sr. Manager, Engineering.

Responsibility

* Implement well-scoped authentication and directory features with strong attention to quality

* Write unit, integration, and functional tests alongside feature development

* Ensure designs are testable and document how each workflow or API should be validated

* Debug and validate the correctness of your own code

* Use existing metrics and logs to understand system behavior

* Diagnose issues across distributed services such as Directory Service, Authentication APIs, and passkey enrollment flows with guidance from senior engineers

* Improve telemetry to increase observability and resilience for new and existing features

* Interpret product requirements and contribute to technical design docs for identity and signup features

* Apply solid knowledge of algorithms, data structures, API design, and resource management to build scalable and secure authentication components

* Coordinate closely with Authentication Platform, Directory, and UX partners. Seek input early, keep stakeholders unblocked, and collaborate effectively with engineers across multiple teams

* Build trust through strong ownership, reliable follow-through, and transparent communication

* Communicate progress, blockers, and design decisions clearly in both written and verbal form

* Present work during sprint rituals and know when to ask for help or escalate issues appropriately

Job Designation

Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

* Currently pursuing a bachelors degree in Computer Science, Computer Engineering, or Information Systems

* Expecteded gradutaion date from a bachelors program December 2026 or May 2027

* Experience in at least one programming language:
Python, Java, C#, Go

* Experience in at least one programming language:
Java script, Type Script, React

* Experience with core computer science fundamentals: data structures, algorithms, operating systems, networking

Preferred

* Excellent communication and collaboration skills

* Strong problem-solving skills and the ability to learn new technologies quickly

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending…