Engineering Manager, Managed Services

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The Boot Stack team designs, builds, and operates modern distributed systems on private infrastructure for customers.

From Kubernetes to Open Stack, you’ll work with the latest technology in a fast-paced engineering environment. This role is a globally remote position.

The company is founder-led, profitable, and growing. This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive success for those leveraging Ubuntu and open source products.

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the Boot Stack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

• Bachelors (or equivalent) education in a technology field
• Proven experience in either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with Open Stack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration;
  Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company.

We expect excellence and strive to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.

Canonical is an equal opportunity employer