Technical Program Manager, Software Delivery & Operations

Job Overview

We’re seeking an experienced Technical Program Manager to drive initiatives that improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI. This role operates closely with platform engineering, release engineering, and developer productivity initiatives across Sonos software development. It sits at the intersection of software development, platform engineering, and engineering enablement, shaping the systems and workflows that power Sonos product development across cloud, mobile, web, and embedded platforms.

It’s ideal for a technically fluent leader who loves creating clarity, structure, and continuous improvement in complex, cross‑functional environments.

Location:

This position is considered hybrid, allowing for a combination of remote work and in‑office collaboration. Qualified applicants must live within commuting distance of our Boston office location and should expect to be in office a minimum of 3 days per week.

Visa Sponsorship:
Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any U.S. employer, both now and in the future.

• Program Operations and Execution:
  Support planning cadences, status reviews, and cross‑functional coordination across engineering and platform teams.
• Help maintain work tracking and reporting systems using tools such as Jira, Git Hub, and Confluence.
• Build workflow automations using APIs across systems such as Jira and Confluence, leveraging AI‑assisted development tools including Claude Code to accelerate experimentation and operational improvements.
• Assist with dependency management, risk tracking, and execution follow‑through across multiple concurrent initiatives.
• Contribute to the evolution of engineering metrics and operational reporting frameworks such as DORA and SPACE.
• Build experience managing increasingly complex technical programs over time.

• 3 to 7 years of experience in technical program and project management, engineering operations, or related roles within software or platform‑focused environments.
• Familiarity with modern software development practices including Agile methodologies, CI/CD, and Dev Sec Ops .
• Hands‑on experience configuring or operating engineering tools such as Git Hub and Git Hub Actions, Jira and Confluence, Jenkins, or AWS.
• Experience with AI‑assisted development using tools such as Git Hub Copilot, Claude Code, OpenAI Codex and ChatGPT, Google Gemini, or Cursor.
• Ability to collaborate effectively with engineering and cross‑functional stakeholders in technical environments.
• Strong organizational, communication, and problem‑solving skills.
• Demonstrated ability to coordinate initiatives, improve processes, or support operational execution within technical teams.

• Interest in developer experience, platform engineering, and software delivery operations.
• Understanding of software delivery metrics or operational reporting concepts.
• Familiarity with cloud, mobile, web, or embedded software development environments.
• Desire to grow into broader technical program leadership responsibilities over time.

Base pay range: $146,000 – $182,000, based on geographic location. The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. Employees in high‑cost locations may be compensated at the upper end of the range, while those in medium or low‑cost markets may be compensated at the lower end of the range. Compensation details listed in U.S. job postings reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits:

• Medical, Dental, and Vision Insurance
• 401(k) plan with company matching and immediate vesting
• Open Time Off policy (OTO)
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• Generous paid leave program for new parents or to care for a family member with a serious health condition
• Short‑ and long‑term disability for your own…