Principal Software Engineer

Service Titan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about Service Titan, visit

Equal Opportunity Employer

You will be part of the Engineering leadership team at Service Titan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality-minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.

We are looking for someone to lead all technical aspects of an engineering team  need a highly technical, forward‑looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

We’re looking for someone to lead all technical aspects of an engineering team  must have a strong background in responsive web application development, building distributed systems for scale, and a proven ability to deliver technical leadership and strong process management.

We make a huge impact on thousands of companies in the U.S. and abroad by enabling them to be more efficient and effective at running their business. Many of the features we offer — in particular, Machine Learning and AI-driven scheduling and dispatch automation — are light-years ahead of what currently exists on the market, and we love to hold this position.

• Own:
  Own from end to end the short and long term technical vision of your team
• Design & Revamp:
  Design, implement and improve critical systems and components powering Service Titan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
• Improve Efficiency:
  Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
• Discover:
  Identify opportunities to extract or develop systems beneficial for multiple teams
• Empower:
  Mentor and guide Engineers across engineering as a whole
• 60% development / 40% working on everything else
• Team building:
  Work closely with Recruiting — in particular, interview candidates and co‑own activities related to lead generation (e.g. tech talks) and screening (Hacker Rank tests)
• Strategy:
  Contribute to the roadmap and resource planning
• Measure Success:
  Determine metrics for success and constantly measure them
• Collaborate:
  Communicate effectively with cross‑functional teams, engineers, Product Managers, customers, and partners

• 8+ years of industry experience, including with large scale enterprise web/saas applications
• 3+ years of experience in senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
• Taking existing monolithic applications to a domain based, service‑driven paradigm
• Experience with large scale 3rd party…