VP, Implementation Engineer; Remote - EST

This role leads the implementation engineering (IE) function and owns the engineering practices, tooling, architectures and delivery pipelines that turn AI/ML models into reliable, scalable products — partnering closely with data scientists, data engineers, automation engineers, data visualization engineers, and platform teams.

Location:

This role may sit remotely; being located near an Arch office is preferred but not required.

• Translate AI strategy into scalable engineering execution - ensuring AI systems are safe, observable, cost‑effective, compliant, and aligned with product and business outcomes.
• Architect and govern AI/ML system designs including multi‑agent flows, complex orchestrations, RAG, classical ML services and hybrid architectures.
• Productionize AI/ML solutions into stable, low‑latency, compliant, scalable applications.
• Build, lead, and develop a multi‑team AI/ML engineering organization—including managers and senior engineers—setting technical standards and a culture of rigorous, maintainable delivery.
• Drive organization‑wide alignment by influencing senior executives, peer engineering leaders, and product leaders; resolve prioritization conflicts and clarify accountability boundaries.
• AI/ML Lifecycle Ownership: spearhead the AI/ML Software Development Life Cycle (SDLC) balancing rapid experimentation with scalable, production‑grade engineering standards.
• Establish robust practices for versioning, deployment, CI/CD pipelines, logging, and automated rollback strategies.
• Build and operate observability, monitoring, and alerting systems to track model drift, latency, throughput, and cloud computing cost governance.

• 10+ years of software engineering and/or automation engineering experience.
• 8+ years of people leadership experience, including leading other managers and leaders.
• Demonstrated experience building production‑grade AI and/or ML systems.
• Resilient problem solving - comfortable with ambiguous problems.
• Exceptional communication and influence; able to operate across teams.

• P&C insurance domain familiarity – underwriting, claims, or submission lifecycle.
• Experience with complex orchestrations and microservice designs.
• Cloud experience in Azure (preferred for our stack) and/or AWS; familiarity with private endpoints and enterprise‑grade safeguards.
• Experience leading multidisciplinary teams (onshore + offshore) for technology delivery.

• College degree in Computer Science, Software Engineering, Data Analytics, or equivalent practical experience.

The base salary range for this position is:

• Zone 1: $180,000 – $210,000 per year
• Zone 2: $180,000 – $240,000 per year
• Zone 3: $200,000 – $270,000 per year

Total individual compensation (base salary, short & long‑term incentives) will be based on factors including geographic location, scope, qualifications, and business needs. The above pay range may be modified in the future.

Arch offers a comprehensive benefits package that includes multiple medical plans plus dental, vision, and prescription drug coverage; a competitive 401(k) with generous matching; PTO starting at 20 days per year; up to 12 paid company holidays per year plus 2 paid Volunteer Time Off days; basic life and AD&D insurance, short and long‑term disability; paid parental leave up to 10 weeks;

student loan assistance and tuition reimbursement, backup child and elder care, and more.