Senior Applied AI Software Engineer ( AI

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The Enterprise AI organization at Humana is a pioneering force, driving AI development across our Insurance and Center Well business segments. By collaborating with world‑experts, we deliver the latest AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions to improve and enhance healthcare experience and outcomes for our customers.

We are looking for top talent to join us in shaping the future of healthcare through AI excellence. Join our expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Develop production‑grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as Lang Chain, Llama Index, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human‑in‑the‑loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable value in HIPAA‑compliant environments.

• Minimum 5 years of professional software engineering experience with advanced Python development experience delivering scalable, production‑grade full‑stack applications.
• At least 3 years of experience building user‑facing applications using modern frontend frameworks such as React, Vue, Solid, or Angular, including responsive, accessible, and API‑integrated user interfaces.
• Hands‑on experience integrating AI/ML capabilities into production systems using contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
• Direct experience developing AI‑powered solutions such as retrieval‑augmented generation (RAG) pipelines and embeddings‑based retrieval systems, including AI agents, multi‑agent workflows, and advanced conversational interfaces. Also implemented AI‑specific testing, evaluation, safety, and quality assurance methodologies.
• Proficiency with AI‑assisted development tools such as Claude Code, Cursor, Replit, or comparable AI‑enabled coding platforms, applying these tools for code acceleration, prototyping, debugging, and quality improvement.
• Experience with AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate‑limit management within enterprise production environments.
• Experience designing, deploying, and maintaining autonomous or semi‑autonomous AI agents with tool invocation, memory, workflow orchestration, and multi‑step reasoning capabilities in complex enterprise use cases.
• Authorized educational background:
  Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline with at least 5 years of relevant professional experience, or a Master’s degree in a similar field with at least 3 years of relevant experience.

• Ability to explain complex AI concepts to non‑technical team members, with excellent collaboration skills to work with product managers, designers, clinicians, and compliance specialists. Experience working within regulated or high‑accountability environments such as healthcare, finance, or government.
• Experience in healthcare industries.

This is a hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work‑life balance needs. Designated Tech Market locations for this role:
New York City;
Louisville, KY;
Dallas, TX.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide telephone equipment appropriate to meet the business requirements for the position.

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