R&D Talent Community

Our engineering organization builds the foundation, services, and capabilities that power Extra Hop’s industry‑leading products. Engineers at Extra Hop work across a wide range of challenges that include systems‑level development, performance optimization, distributed services, network data processing, and user‑facing features.

We offer an engaging and collaborative environment where engineers are encouraged to design thoughtfully, communicate clearly, and deliver high‑quality solutions. We value curiosity, ownership, and a willingness to dive deep into complex technologies while contributing to a positive, inclusive culture.

• Design, build, and maintain high quality software components that contribute to Extra Hop’s core platform and product capabilities.
• Collaborate closely with engineering peers, product management, UX, QA, and other partners to define requirements, architecture, and implementation details.
• Participate in code reviews, technical discussions, and architectural planning to ensure quality, stability, scalability, and long‑term maintainability.
• Debug, troubleshoot, and improve software running in real‑world customer environments.
• Support performance, scalability, and reliability initiatives through measurement, analysis, and optimization.
• Contribute to test automation, CI/CD processes, and modern engineering practices.
• Participate in agile development methodologies and help continuously improve team processes.
• Demonstrate ownership, technical curiosity, and a commitment to continuous learning.
• Model Extra Hop’s core engineering values which include collaboration, kindness, customer focus, and building technology that matters.

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Experience developing software on Linux or Unix environments, including debugging, tooling, and common developer workflows.
• Understanding of networking fundamentals and common Layer 2 through Layer 7 protocols.
• Familiarity with secure development concepts including encryption fundamentals and modern authentication ideas such as TLS, SAML, or OIDC.
• Ability to design and implement software with an emphasis on code quality, maintainability, and reliability.
• Strong problem‑solving skills, clear communication, and the ability to work both independently and collaboratively.
• Demonstrated ability to learn new technologies and navigate large or complex systems.

• Experience with cloud providers such as AWS, GCP, or Azure.
• Familiarity with containers and orchestration technologies such as Docker and Kubernetes.
• Experience with Infrastructure as Code tools including Terraform or Ansible.
• Experience with databases such as PostgreSQL, MySQL, Redis, or other distributed storage technologies.
• Exposure to observability or monitoring tools including Prometheus, Grafana, Elastic, or similar systems.
• Experience working with CI/CD tools such as Git Lab CI, Git Hub Actions, or Jenkins.
• Experience building or supporting software at enterprise scale with considerations around throughput, latency, memory, and resource constraints.
• Awareness of cybersecurity practices, packet analysis tools such as Wireshark or tcpdump, or general familiarity with detection concepts.
• Ability to mentor others and contribute to a positive, collaborative engineering culture.

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time prorated based on date of hire, and all federal holidays (US only) + 3 days of paid volunteer time
• Non‑commissioned positions may be eligible to participate in the annual discretionary bonus plan
• FSA and dependent‑care accounts + EAP, where applicable
• Educational reimbursement
• 401k with employer match or pension, where applicable
• Pet insurance (US only)
• Parental leave (US only)
• Hybrid and remote work model

Equal Opportunity Employment

As set forth in Extra Hop’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.