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Senior CX & AI Solutions Engineer; Remote

Remote / Online - Candidates ideally in
Menlo Park, San Mateo County, California, 94029, USA
Listing for: Genesys Cloud Services, Inc.
Remote/Work from Home position
Listed on 2026-07-16
Job specializations:
  • Software Development
Salary/Wage Range or Industry Benchmark: 110600 - 194400 USD Yearly USD 110600.00 194400.00 YEAR
Job Description & How to Apply Below
Position: Senior CX & AI Solutions Engineer (Remote)

Genesys Cloud Services, Inc. is seeking a Principal Professional Services Engineer in Menlo Park (Telecommuting allowed) to lead end‑to‑end Genesys Cloud CX Digital & AI deployments.

You will drive customer workshops, capture requirements, and design scalable solutions with REST APIs, SDKs, and third‑party integrations. You will guide secure architectures, write technical specs, and ensure successful deployment with Agile practices while coordinating with global teams and customers.

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Position Requirements
10+ Years work experience
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