Voice Bot Engineer

What You’ll Do:

• Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces.
• Integrate bots with LLMs and MLMs to create dynamic, multilingual, context-aware conversations.
• Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive.
• Connect voice bots to internal APIs, CRMs, and knowledge bases to power real-time interactions.
• Design systems for managing fallback behaviors, intent resolution, escalation, and sentiment analysis.
• Build tooling and infrastructure for testing, monitoring, and improving voice bot performance over time.
• Ensure compliance with security, privacy, and regulatory standards, especially in financial and consumer data contexts.

• 5+ years of experience developing production-grade voice bots or conversational AI systems.
• Proven success integrating bots into telephony systems (Asterisk, Twilio, Amazon Connect, Google Dialogflow CX, etc.).
• Deep familiarity with building voice experiences for the web (Web Speech API, VUI design, etc.).
• Hands‑on experience interfacing bots with LLMs (Gemini, OpenAI, Anthropic, Cohere) and MLMs for multilingual interactions.
• Proficiency in languages like Node.js, Typescript, or Python for backend integrations.
• Experience working with speech recognition (ASR) and text-to-speech (TTS) engines.
• Comfort with real‑time messaging, API integrations, and scalable architecture patterns.
• Excellent communication skills and a strong sense of ownership in delivering user‑facing features.
• High‑speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200‑300/35‑70 Mbps (shared), 500‑1,000/100+ Mbps (heavy use).

• Experience in the mortgage, fintech, or regulated financial services domain.
• Familiarity with prompt engineering.
• Exposure to sentiment detection and emotion‑aware dialogue systems.

This is a remote opportunity to work from home.

The annual salary for this position generally ranges between $120,000 – $140,000.

• 401(k)
• Dental insurance
• Disability insurance
• Employee discounts
• Health insurance
• Life insurance
• Paid time off
• 12 paid holidays per year
• Paid training
• Referral program
• Vision insurance
• Supplemental pay types:
  • Referral bonuses

Ameri Save is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.