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Remote Dynamics 365 AI Developer
Remote / Online - Candidates ideally in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-07-18
Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for:
Phase2 Technology
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Software Development
Backend Developer, Javascript
Job Description & How to Apply Below
Booz Allen is seeking a Microsoft Dynamics Developer to design, configure, and extend Dynamics 365 Customer Service and Omnichannel capabilities. The role focuses on integrating AI and Copilot features to enhance routing, case handling, and agent assist, across enterprise contact center operations.
You will work with analysts, SMEs, architects, and data teams to translate requirements into scalable CRM configurations and AI-enabled workflows, shaping the contact center of the future.
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