Engineering Manager, Observability Platforms

What You'll Be Leading:

• Observability strategy, governance, and roadmap planning
• Enterprise logging, metrics, tracing, and incident response capabilities
• Modern observability tooling including Datadog, Coralogix, Splunk, Open Telemetry, and similar platforms
• Cloud-native observability across AWS (Azure/GCP experience also welcomed)
• Platform adoption, operational excellence, and cost optimization initiatives
• Global team leadership, stakeholder management, and executive-level communication

• Engineering management experience within Observability, SRE, Dev Ops, Platform Engineering, or Software Engineering organizations
• Strong understanding of logs, metrics, traces, telemetry, and monitoring strategies
• Experience with Prometheus and observability platforms such as New Relic, Dynatrace, Datadog, Splunk, Grafana, Coralogix, or similar solutions
• Knowledge of Open Telemetry and instrumentation best practices
• Experience building observability solutions in AWS environments and ingesting telemetry from cloud services
• Exposure to containers/Kubernetes and platform engineering concepts
• Ability to influence strategy, build roadmaps, and effectively manage upward across multiple stakeholder groups

• AI Observability and telemetry for LLM applications
• Monitoring and observability for OpenAI, Claude, and other AI-powered platforms
• Developer enablement and platform modernization initiatives

This is a permanent position based out of Raleigh, NC.

• Pay range: $ – $/yr
• Senior group – no micromanagement, no hand holding, no recent college grads
• Extremely high visibility group – Lexis+AI is the flagship product, expanding globally
• Competitive compensation
• Benefits include 401(k) match up to 5% and 18 days PTO with option to buy an additional week
• Flexible hours and remote work options

This is a hybrid position in Raleigh, NC.

This position is anticipated to close on Jul 17, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.