Developer Advocate, AI Enablement; Remote

Position: Developer Advocate, AI Enablement (Remote)
About the team Symetra's AI Enablement team is a fast-growing team of builders inside our Data Analytics organization. Our goal is to accelerate AI adoption across the company in two ways: by building shared platforms, tooling, and patterns that let other teams effectively integrate AI into their workflows, and by shipping AI-powered applications for the most important use cases.

We work in small, cross-functional teams, build with the people who use what we make, and move fast. Our first product in production, docstream, is an AI-powered document-processing platform that currently supports several of Symetra's back-end operational processes. We plan to continue to iterate on docstream and to build out other products using the same modular architecture, integrating third-party products where it makes sense.

About the role

As Symetra's first Developer Advocate, your goal will be to help everyone at the company get more out of AI.

You'll work with two primary audiences: business teams adopting tools like ChatGPT and Claude, and engineers getting the most out of AI-assisted development. You'll run training and office hours, build and share best practices, manage our enterprise AI tooling, and make our tools and capabilities easy to use. When needed, you'll pull in engineers or leaders from our team.

What you will doHelp business teams use AI tools like ChatGPT and Claude well, through training, onboarding, and support.

Help engineers get the most from AI-assisted development, through office hours, best practices, and other guidance.

Manage our enterprise AI accounts and tooling and make our data and capabilities easy to use (for example, working with engineering teams to set up MCP servers that give AI access to their applications).Define what good AI adoption looks like, track it, and double down on what works.

Create engaging content, written and video, plus the demos and examples that turn AI from a buzzword into something people use (we have a studio in our Bellevue, WA office you can use if you're in the area).Partner with groups already driving this work (the innovation community, engineering COE, analytics engineering and cloud office hours, and more) on training and joint efforts.

Who You Are An experienced technical communicator (typically 5+ years across engineering, developer relations, or enablement) who can teach and influence both engineers and business users.

Hands-on with AI yourself: fluent with AI coding agents (like Claude Code) and modern AI tools, with real things you've built.

Enough engineering ability to build integrations and demos (for example with Python and APIs) and earn engineers' trust.

Strong writing and presentation skills: docs, talks, and office hours.

A knack for driving adoption and measuring what works.

Why Work at Symetra Here’s what some of our employees have to say about why they work at Symetra:“Working across different departments at Symetra has been a fantastic experience. What truly stands out is how much the leaders genuinely care about every employee, regardless of role. It’s inspiring to be part of a company so deeply focused on its people and committed to making a positive impact in the community.”

- Bill G., Underwriting Consultant“Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company’s deep commitment to diversity, equity, and inclusion—it’s not just a statement, it’s an active and ongoing priority that’s felt throughout the organization.”

-Charlotte G., Sr. Underwriter - Consultant Stop Loss What we offer you Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and xible full-time or hybrid telecommuting arrangements

Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays

Give back to your community and double your impact through our company matching

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