Salesforce Manager IT

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

** Role Overview*
* Ameri Health Caritas is seeking a dynamic manager to join our fast-growing Member Services Salesforce Team. In this role, you will use your 'can do attitude', strong Salesforce technical knowledge and leadership of people management to deliver and build solutions on Ameri Health's Member CRM Salesforce platform.  
** As Manager IT
-Member CRM/Salesforce
** and a leader of Member CRM Team, you will help Salesforce ecosystems delivery in the highly challenging and rewarding Healthcare domain and be a critical part of the future of Healthcare IT at Ameri Health Caritas.

** Work Arrangement*
* + This is a 100% Remote position but you must live on EST or CST time zones

** Responsibilities*
* + Manage and support Salesforce Development and Delivery team(s) through complex development effort and implementations related to Member CRM, integrations, and internally developed applications

+ Responsible for understanding the portfolio of Member CRM projects and operational success measures and overseeing all technical aspects of the current applications and complex implementations

+ Using an active and practical approach, the IT Manager will direct resources to accomplish the company's strategic goals

+ The successful candidate will bring a blend of thought leadership, project related and operational expertise to the team to m

+ Minimize our investment and optimize the use of the Member CRM Salesforce

+ Facilitates technical design discussions with teams and vendors

+ Provide day-to-day ownership of highly complex and rapidly evolving Member CRM product on Salesforce platform

+ Participate in agile development methodology to drive the outcomes

+ Collaborate and engage with key IT stakeholders and business leaders in the organization regularly

+ Maintains team awareness of information security requirements and scalability issues during design and development

+ Provide updates to the Director and other IS and Business Leadership on progress, risks, and barriers of development efforts

+ Lead and mentor a team of Salesforce developers, always ensuring appropriate resource allocation and output

+ Contribute to the Salesforce strategic vision and roadmap for the evolution of Salesforce

+ Manage an applications development team composed of full-time employees, onshore contractors, and offshore contractors to accomplish the following activities:

+ The design and implementation of multiple complex system integrations and Salesforce features

+ Working collaboratively with architecture team to ensure that the proposed solution is aligned with enterprise architecture direction. Ensure team and solutions follow Ameri Health SDLC practices, Standards and Enterprise Architecture guidelines

+ Lead, evaluate and provide technical and architectural guidance to team members.

+ Lead solution architecture for application enhancements.

+ Analyzes and reduces complex problems into simple, manageable components.

+ Carries out systematic problem identification, analysis, and resolution.

+ Design, develop, code and test programs from specifications

+ Effectively composes technical and non-technical documents such as design specifications, operation guides, process flows, and other technical schematics.

+ Ensure the Salesforce solutions adherence to Salesforce COE standards

+ Evaluates technical performance challenges and recommends tuning solutions.

** Education and Experience*
* + BA/BS degree in Computer Science or related software engineering field

+ At least ten (10)+ years of software development experience in a fast-paced environment

+ At least six (6)+ years of experience leading technical development teams as a development Manager or Tech-Lead

+ At least six (6)+ years of experience with Salesforce and ecosystem and at least four (4)+ years of hands-on development…