Vice President of Engineering | US -Remote

Vice President of Engineering

Company:Neuron
7.ai

Location:US-Remote

Neuron
7.aiisaleading
Service Resolution Intelligence platform leveraging
AIandGenAI
totransformenterpriseserviceoperations.

Wehelpglobalenterprisesimproveresolutionspeed,reduceoperationalcosts,andenhancecustomerexperiencethroughintelligentautomationandAI-driven insights.

Wearelookingforaseasoned
VPof Engineering toleadandscaleourglobalengineeringorganization.

Thisleaderwillberesponsiblefordrivingthetechnologyvision,building high-performing teams,anddeliveringscalable,enterprise-gradeAIproducts.

Therolerequiresdeepexpertisein
AI/GenAIsystems,distributed architecture,and enterprise

Saa Splat forms .

• Defineandexecutethe
  engineeringstrategyandtechnologyroadmap
  alignedwithbusinessgoals
• Build,lead,andscale
  high-performingglobalengineeringteams
• Drivearchitectureanddeliveryof
  AI/GenAIplatforms(LLMs,RAG,NLP,agenticsystems)
• Ensure scalability,reliability,andperformanceofenterprise
  
  Saa Sproducts
• Partnercloselywith Product,Sales,and Customerteamstodelivercustomer-centricsolutions
• Establishbestpracticesin
  software development,Dev Ops,andqualityengineering
• Lead hiring,mentoring,andleadershipdevelopmentacrossengineeringteams
• Driveinnovationin
  AI,data platforms,andcloudinfrastructure
• Manage budgets,planning,andezecutionforengineeringinitiatives

• 15+yearsofexperiencein
  software engineering
  ,with5+yearsinseniorleadershiproles
• Provenexperienceleading
  engineeringteamsinhigh-growthSaaSorAIcompanies
• Strongexpertisein
  distributed systems,cloud platforms(AWS/Azure/GCP),and microservices
• Experiencebuildingandscaling
  AI/GenAIsystems(LLMs,RAG,NLP,search platforms)
• Trackrecordofdelivering
  enterprise-gradeproductsatscale
• Strong leadership,communication,andstakeholdermanagementskills

• Experience in
  Field Service,Customer Service,orenterpriseoperationsdomain
• Familiarity with
  Salesforce,Service Now,orenterprisesystemintegrations
• Experience with
  vector databases,embeddings,andAIevaluationframeworks
• Background in
  data engineering,analytics,orsearchsystems

Neuron
7.ai
iscommittedtofosteringadiverseandinclusiveworkplace.

Weensureequalemploymentopportunitieswithoutdiscriminationorharassmentbasedonrace,color,religion,sex(including pregnancy,childbirth,orrelatedmedicalconditions),sexual orientation,genderidentityorexpression,age,disability,national origin,marital status,oranyothercharacteristicprotectedbylaw.

Ifyou’reexcitedaboutusingdatatodriveserviceintelligenceandwanttobepartofaforward-thinking team,we’dlovetohearfromyou!