AI Engineer

• Support partners, internal teams and end customers across North America with the development and integration of AI agents.
• Contribute to proof of concepts, demos and quick/simple developments demonstrating AI-agent solutions.
• Engage customers and partners to understand business needs and define implementation approaches.
• Provide guidance on Microsoft Copilot, Copilot Studio and related AI capabilities.
• Identify AI-agent use cases and translate them into practical, commercially relevant solutions.
• Collaborate with internal sales, technical and vendor teams on AI opportunities and customer engagements.
• Share AI-agent knowledge, best practices and learnings with internal teams and partners.
• Explain technical concepts clearly during customer-facing conversations.
• Maintain awareness of Microsoft AI developments, security considerations and the broader AI-agent landscape.

• Good understanding of Microsoft technologies; strong Microsoft knowledge preferred.
• Microsoft Certified Frontier Transformation Engineer strongly preferred; willingness/ability to obtain certification is required.
• Experience with Microsoft Copilot, Copilot Studio or similar AI-agent technologies required.
• Some development skills, including creating quick prototypes or using "vibe coding" approaches for proof-of-concept work.
• Understanding of AI-agent development and integration.
• Ability to define practical AI-agent implementation approaches for partners and customers.
• Customer-facing experience preferred; candidates with strong communication and stakeholder-engagement abilities may also be considered.
• Strong communication skills and ability to engage with internal teams, partners and customers across countries and functions.
• Additional Microsoft certifications are a plus.
• Must be able to travel to an Arrow office location as requested by Arrow leadership.
• Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes.

Demonstrates expertise in Microsoft technologies and AI-agent development, with a strong focus on customer engagement and practical implementation strategies. Capable of creating prototypes and providing guidance on AI solutions while maintaining awareness of industry trends.

• Microsoft Copilot Experience
• AI-Agent Development
• Microsoft Certified Frontier Transformation Engineer
• Customer-Facing Communication
• Prototype Development Skills

• AI-Agent Integration
• Proof of Concept Development
• Vibe Coding
• Implementation Approach Definition
• Microsoft Technologies Understanding

• Strong Communication Skills
• Stakeholder Engagement
• Collaboration

• Microsoft Certified Frontier Transformation Engineer
• Additional Microsoft Certifications

• AI-Agent Solutions
• Customer Engagement
• Internal Team Collaboration
• Security Considerations

• Microsoft Copilot
• Copilot Studio