Business Applications Engineer

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Business Application Engineer, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

The Business Application Engineer works directly with business stakeholders to create data-based solutions that analyze performance and surface insights with data. Our business users depend on the Business Applications team for accurate and timely information to help make Metrc nimble and impactful. This role is also responsible for integrating data between our various business applications, building automation within our systems to streamline workflows, and visualizing data in our reporting system of truth to enable better decision-making.

Core duties and responsibilities include the following:

• Integrations & Data Flow (Primary Focus)
• Design, build, and maintain integrations between Salesforce, Net Suite, and other systems using APIs and integration platforms (e.g., Tray.io or similar)
• Define and manage data flows, transformations, visualizations, and synchronization across systems
• Implement error handling, monitoring, and retry logic to ensure reliability
• Troubleshoot integration issues and identify root causes
• Build and maintain Salesforce automations (Flows, validation rules, process logic)
• Support data model design and ensure alignment with integration requirements
• Ensure data integrity and consistency across systems
• Optimize existing automations to reduce technical debt and improve performance
• Stakeholder Interaction & Requirements
• Meet with business stakeholders to understand and clarify system needs
• Translate business requests into actionable technical solutions
• Identify when requests do not address root problems and propose better alternatives
• Communicate technical concepts and tradeoffs clearly to non-technical users
• System Reliability & Improvement
• Identify opportunities to reduce manual work and improve operational efficiency
• Ensure solutions are scalable and maintainable
• Document integrations, automations, and system logic
• Collaborate with team members in one-on-one and group settings
• May perform other additional duties and responsibilities as assigned

• 3-6+ years of experience in systems, integrations, or business applications roles
• Strong experience working with APIs (REST, webhooks, JSON)
• Experience with integration platforms or ETL tools (Tray.io, Workato, Mule Soft, etc.)
• Advanced knowledge of SQL or SOQL
• Understanding of data models and cross-system data relationships
• Ability to troubleshoot complex issues across multiple systems
• Ability to translate business needs into technical solutions
• Strong communication skills with both technical and non-technical stakeholders
• Preferred / Nice to Have:
• Experience with Net Suite or ERP systems
• Experience with these specific data platforms (Snowflake, Domo, Sigma)
• Experience in high-growth or complex operational environments
• Familiarity with Salesforce order of execution and automation best practices
• Experience with Salesforce administration and automation (Flows required)
• To perform this job successfully, an individual should have working knowledge of Internet/Intranet software as well as spreadsheet and work processing software, and project management programs

• Hybrid role of in-office and remote position
• Frequently required to sit
• Frequently required to talk or hear
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Metrc is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state or local law.