ServiceNow Developer - Active Secret Clearance Remote​/Telecommute

Service Now Developer

Location:

Washington, DC (Hybrid – 2–3 days onsite weekly)

Clearance Required:

Active

Employment Type:

Full-time Salary: $150,000–$160,000

Position Overview:

We are seeking a Service Now Developer to support the design, development, configuration, integration, and ongoing support of Service Now solutions for a government customer. The developer will work across technical aspects of the Service Now platform, including workflow design and configuration, system integrations, reporting, troubleshooting, and platform enhancements. This role requires hands-on experience with Service Now development, ITSM applications, APIs, web technologies, and application releases in Agile environments.

Responsibilities:

• Understand technical aspects of Service Now implementations, including process and solution integration, workflow design and configuration, integration components such as SSO and LDAP, and reporting.
• Provide Service Now application support by troubleshooting complex software issues, implementing bug fixes, and performing root cause analysis.
• Perform no-code and low-code Service Now configuration, including catalog items, workflows, form views, choice lists, dashboards, and portals.
• Develop and maintain Service Now solutions in accordance with architectural standards and platform best practices.
• Support Service Now APIs and integrations with external applications and systems.
• Support core Service Now applications, including Incident, Problem, Change, Service Catalog, and CMDB.
• Plan and execute platform upgrades and application releases across Production and Preproduction environments.
• Collaborate with technical and functional teams within Agile development environments.
• Apply ITIL principles and practices throughout Service Now development and support activities.

Required Qualifications:

• 2+ years of Service Now development experience, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, and custom applications.
• 3+ years of web development experience, including Web Services, XHTML, CSS3, SQL, XML, and jQuery or Angular.
• 3+ years of experience with one or more back-end technologies such as JavaScript, PHP,.NET, Java, or Cold Fusion, including integrations with Service Now.
• Demonstrated experience delivering Service Now core applications such as Incident, Problem, Change, Service Catalog, and CMDB.
• Demonstrated experience with Service Now APIs and system integrations.
• Experience developing solutions consistent with architectural standards and Service Now best practices.
• Experience planning and executing Service Now platform upgrades and application releases through Production and Preproduction environments.
• Experience with Agile development methodologies and the ITIL framework.
• Bachelor's degree in Computer Science, Management Information Systems (MIS), or a related IT discipline. An additional 4 years of related professional experience may be substituted for the bachelor's degree.
• Active Secret clearance required.

Desired

Qualifications:

• Service Now Certified Application Developer (CAD).
• Service Now Certified Implementation Specialist – IT Service Management (CIS-ITSM) or a similar Service Now certification.

Benefits:
Salary: $150,000–$160,000 Benefits include Health, Vision, and Dental Insurance, and PTO.