Senior Platform Engineer - NBA

** Become a part of our caring community*
* The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack - the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines - and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed.

This is a hands-on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly.

** Key Responsibilities*
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* ** Cross-Stack Maintenance
- ** Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate.

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* ** Reliability Engineering
- ** Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints - often before users notice them.

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* ** Feature Implementation
- ** Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability.

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* ** Observability
- ** Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production.

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* ** Performance and scale
- ** Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow.

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* ** Quality
- ** Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready.

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* ** Incident response
- ** Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements.

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* ** Collaboration
- ** Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long-term ownership.

** Required Qualifications*
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- ** 5+ years of software engineering experience building and operating production systems.

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- ** Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/Type Script, Python, and SQL.

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- ** Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling.

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- ** Hands-on experience with observability practices - structured logging, metrics, tracing, and alerting.

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- ** Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD.

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- ** A maintenance-and-reliability mindset: you treat operational health and clean, well-documented code as first-class work.

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- ** Clear communicator who can explain a system or an incident to engineers and non-engineers alike.

** Preferred Qualifications*
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- ** Experience with Kafka producer/consumer patterns and stream processing.

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- ** Familiarity with Temporal or comparable workflow-orchestration platforms.

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- ** Exposure to rules engines (Drools or equivalent).

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- ** Experience with React/Node/Postgres application stacks.

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- ** Exposure to Databricks, Delta Lake, or Spark-based data pipelines.

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- ** Background in healthcare, insurance, or another regulated industry with PHI handling requirements.

** Use your skills to make an impact*
* ** Work Style:
** Remote/Hybrid - Preferably Boston, MA.

Occasional travel to Humana's offices for training or meetings may be required.

** Work Hours** :
Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs.

** Interview Format*
* As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes.

Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

** SSN Task via Workday*
* Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles.

Work at Home Requirements:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed…