Director, Digital Technology Engineering; Remote

Position: Director, Digital Technology Engineering (Remote)
Overview

This is a remote role that may only be hired in the following location(s): AZ, NC, TX.

This is a critical leadership role that sits at the intersection of technology strategy, engineering excellence, product partnership, and operational reliability. We are seeking a senior digital engineering leader with experience building and scaling custom banking platforms in a highly regulated, fast-paced, future focused environment.

We are seeking a highly accomplished Director, Digital Technology Engineering to lead a global organization of approximately 40 software engineering professionals responsible for the development, testing, delivery, and production support of our custom-built Commercial Banking digital platform.

This leader will own the end-to-end technology delivery lifecycle across multiple modules of our web and mobile banking platform, including software engineering design and development, quality engineering, release management, platform integrity, and Tier 4 production support. The role is accountable for ensuring the platform remains scalable, secure, resilient, and aligned with long-term business and technology objectives.

The ideal candidate combines deep technical expertise, exceptional people leadership, strong product partnership capabilities, and a passion for engineering excellence. They will play a key role in advancing our digital transformation strategy while operating within a highly regulated, security-first banking environment.

Responsibilities & Qualifications

Engineering Leadership & Delivery

• Lead and develop a global engineering organization of approximately 40 professionals across the United States and India.
• Own end-to-end delivery of multiple commercial banking digital platform capabilities across web, mobile, APIs, and supporting platform services.
• Ensure predictable delivery of business features and strategic initiatives on schedule, within budget, and aligned with business objectives.
• Drive a culture of accountability, innovation, continuous improvement, and engineering excellence.
• Build and retain high-performing engineering teams through coaching, mentoring, succession planning, and talent development.

Product & Business Partnership

• Establish deep partnerships with Product Management, Business stakeholders, Architecture, Cybersecurity, Risk, Compliance, and Operations teams.
• Help to translate product vision and business priorities into scalable technology solutions and execution plans.
• Partner closely with product leaders to balance feature delivery with technical debt reduction, modernization efforts, and platform sustainability.
• Act as a trusted technology advisor to business and technology leadership teams.

Technology Strategy & Platform Ownership

• Own the technology roadmap for assigned platform domains, ensuring architectural integrity and long-term return on technology investments.
• Drive modernization initiatives that improve scalability, resiliency, maintainability, security, and operational efficiency.
• Ensure alignment between engineering delivery, enterprise architecture standards, and strategic technology direction.
• Maintain accountability for platform health, stability, performance, reliability, and technical risk management.

Engineering Excellence & Operational Discipline

• Champion best practices across software engineering, quality engineering, Dev Sec Ops  , CI/CD, observability, and production operations.
• Ensure the platform meets or exceeds all non-functional requirements (NFRs) including performance, scalability, availability, recoverability, observability, and maintainability.
• Establish and monitor engineering KPIs and service level objectives for quality, reliability, delivery predictability, and operational excellence.
• Provide executive-level visibility into platform health, delivery progress, engineering metrics, and operational performance.

Risk, Security & Compliance

• Ensure adherence to all enterprise security, privacy, accessibility (ADA/WCAG), risk management, and regulatory requirements.
• Embed security-first engineering practices throughout the software development lifecycle.
• Partner closely with Cybersecurity, Risk, Audit, and Compliance teams to maintain…