Director, Agent Intelligence

Hybrid (Boston office required 3 days/week).

• Design and operate Vertex’s agent memory layer (personal/org memory), including retention, retrieval, conflict resolution, and classification.
• Define and steward “personas as code” (voice, remit, boundaries) with versioning, review, composition, and deployment.
• Curate a skills catalog of atomic tools and higher-order compositions (contracts, registry, quality standards).
• Design, build, and deploy flagship enterprise agents (Snowflake Cortex AI, Databricks AI, agent orchestration frameworks) to harden primitives.
• Define and maintain enterprise standards for orchestration, prompt libraries, persona definitions, tool-use patterns, and response quality.
• Set conversational UX quality bar (tone/persona, citations, error handling, escalation paths, transparency) and drive consistency.
• Govern reusable prompt and skill assets (system prompts, templates, tool instructions, conversation patterns) with documentation and contribution workflows.

• 10+ years in data engineering/AI-ML/advanced analytics; 3+ years in NLP, AI agent development, or conversational AI.
• Production AI agent experience with Lang Chain/Lang Graph or similar.
• Strong enterprise experience with Snowflake (Cortex) and/or Databricks (Agent Bricks/AI Functions/Mosaic AI).
• Full-stack AI engineering across prep, prompting, orchestration, eval/testing, deployment, monitoring.
• Direct experience designing agent memory/state and retrieval.
• Proven production operations (availability, monitoring, continuous improvement).
• Leadership/communication with executives.

• Pharma/life sciences domain experience.
• Reusable agent abstraction/platform primitive design.
• Agent evaluation tooling (Braintrust, Lang Smith, Mosaic AI Eval, Arize, Ragas).
• Model fine-tuning/distillation/post-training for domain adaptation.

• Pay range: $216,400–$324,600; eligible for annual bonus and annual equity awards.