AI Operations Lead Remote Remote

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon .

We deliver this through three comprehensive solutions:

• Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
• Energy Procurement Advisory :
  Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .
• Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

Most companies adopt AI by bolting it onto how they already work. The teams that pull ahead go further: they rethink the workflow itself, so people spend less time on repetitive work and more on the problems that actually need them. AI is already gaining momentum across Arcadia. This role exists to make it take hold: to turn early wins into scaled, lasting change.

The AI Operations Lead is the product owner of Arcadia's AI transformation. You will work directly with teams across the company, in product, engineering, go-to-market, finance, and operations, to learn how the work actually happens define the highest-leverage AI opportunities, and drive them from idea to adopted workflow. In practice that means owning the road map and requirements for the Claude skills, agents, and workflows teams adopt, partnering with engineering to build them, and establishing the patterns, standards, and champion network that let those wins compound long after you have moved to the next team.

The role reports into R&D Operations, the function that already connects these teams, and carries a mandate that spans all of them.

Outcomes are the bar. An AI workflow earns its place by what it changes for the team, not by how novel it is, and that standard decides what scales and what gets retired. You will hold the work to that test: adoption that holds, time given back to people for higher-value work, and workflows that outlast the team where they started.

You are as fluent in scoping a Claude skill and writing the requirements behind it as you are mapping a messy process or bringing a skeptical team along, and you solve a problem once, turn it into a pattern, and hand it to the rest of the company.

Arcadia is open to fully remote candidates and employees have access to co‑working spaces.

#LI-REMOTE

• "Remote first" culture - work anywhere in the continental US as long as you have a reliable internet connection
• Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
• 11 annual holidays
• 10 days sick leave
• Up to 2 weeks bereavement leave
• 2 professional development days off
• Parental Leave Benefits for ALL parents
• 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job…