Integration Developer - Workato - Remote Part Time

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At Slipstream Life Sciences we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Slipstream is hiring a hands-on Integration Developer with deep Workato expertise to build and support the integration layer behind our patient services and healthcare and life sciences (HLS) client solutions. This person designs, develops, tests, and supports Workato recipes and API endpoints that connect Salesforce patient services applications to hub vendors, specialty pharmacies, payer and clearinghouse systems, EHR and EMR platforms, copay and financial assistance vendors, adherence platforms, and data warehouses.

This is a delivery-focused, client-facing individual contributor role. The work involves protected health information (PHI) and regulated data, so disciplined design, documentation, and error handling matter as much as speed. This role has no direct reports. Minimal travel.

• Design, build, test, and deploy Workato recipes, callable recipes, connections, API endpoints, and data pipelines supporting patient services and commercial life sciences use cases.
• Translate business requirements into integration designs, including interface specifications, field-level mapping documents, sequence and error-handling logic, and reprocessing strategy.
• Build integrations across the patient journey: patient and provider enrollment intake, benefits verification and reverification, prior authorization status, copay and free goods enrollment, prescription triage and transfer, specialty pharmacy dispense and status feeds, nursing and field reimbursement activity, and adherence and refill data.
• Integrate with Salesforce using REST, Bulk, and Composite APIs, Platform Events, Change Data Capture, External Services, and Named Credentials, with a working understanding of the Health Cloud and Life Sciences Cloud patient services data model (Care Program, Care Program Enrollee, Care Program Product, Care Plan, Care Request).
• Work with healthcare and life sciences data standards and formats, including HL7 v2, FHIR, X12 EDI (270/271, 278, 834, 835, 837), NCPDP, delimited and fixed-width flat files over SFTP, and JSON and XML payloads.
• Implement secure connectivity patterns, including OAuth 2.0, JWT, mutual TLS, IP allow listing, PGP encryption, secrets management, and the Workato On-Prem Agent (OPA) for systems behind client firewalls.
• Build custom connectors using the Workato Connector SDK where prebuilt connectors do not exist or do not meet client requirements.
• Own recipe lifecycle management: workspace and environment strategy, version control, deployment packages, promotion across dev, test, and production, and rollback procedures.
• Instrument integrations for operational support, including job monitoring, error notification, retry and dead-letter handling, and job history reporting against agreed SLAs.
• Apply PHI-appropriate design practices, including data minimization, masking, encryption in transit and at rest, access control, and audit logging, consistent with HIPAA and client security requirements.
• Produce technical documentation and test evidence to the standard required by regulated clients, including unit test scripts, defect logs, and traceability to requirements, and support validation activities where a system is in scope for GxP or 21 CFR Part 11.
• Participate in client-facing discovery sessions, design workshops, and status meetings, and communicate technical decisions clearly to non-technical stakeholders.
• Support estimation and presales activities, including sizing integration scope for proposals and statements of work.
• Provide hypercare and production support for deployed integrations, including root cause analysis and permanent remediation.

• 5+ years of hands-on integration development experience, with a minimum of 3 years building production integrations on Workato.
• Demonstrated healthcare or life sciences integration experience, specifically supporting patient services, hub services, or patient support program (PSP) operations.
• Working knowledge of the patient services ecosystem, including hub vendors, specialty pharmacy and specialty distribution, benefits investigation, prior authorization, copay and patient assistance…