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Senior AI Agent Engineer - Remote CX Automation
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-09-02
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
NTT DATA North America
Remote/Work from Home
position Listed on 2026-09-02
Job specializations:
-
Software Development
AI Engineer (Applied/Software), Backend Developer
Job Description & How to Apply Below
NTT DATA Services is seeking an AI Agent Engineer to join our team remotely. You will design, build, and deploy enterprise-grade AI agents that support high-volume customer interactions across contact centers and digital CX environments.
Collaborate with CX, product, and client stakeholders to translate requirements into robust agent solutions, build from the ground up with conversation flows, knowledge retrieval, API integrations, and end-to-end testing.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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