Distinguished Engineer, Product Engineering

Distinguished Engineer

The Distinguished Engineer leads the architecture, design, development, and delivery activities of multiple cross-functional engineering work streams. Through a mix of strategic technical vision and cross-workstream leadership and coordination, the Distinguished Engineer drives the technical direction of multiple concurrent strategic initiatives. The Distinguished Engineer partners closely with Product and Design leaders to identify innovative solutions to user and business challenges using leading technology and delivery practices and domain expertise.

They also work closely with Data, Security, Infrastructure, and Tech Operations leaders to reimagine methodologies and ways of working.

As a senior member of a growing team, the Distinguished Engineer plays a crucial role in shaping and defining the team's culture through indirect delivery leadership and direct people management. They thrive in a fast-paced environment where teamwork, technical excellence, business understanding, and cross-functional collaboration are paramount.

This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.

The Distinguished Engineer is the Technical Lead for multiple delivery Work streams and Pods. They set the technical direction for a specific business or functional area, ensuring architectural coherence across both. They also coach Workstream and Pod Tech Leads while partnering with workstream Product, Design, and Program leaders.

• Craft & Delivery Excellence
• Drives multiple critical initiatives concurrently, providing technical expertise and oversight of architecture, design, delivery across multiple teams.
• Defines repeatable approaches for writing, validating, and shipping high-quality software in new and innovative ways.
• Drives adoption of modern engineering practices, including CI/CD pipelines, automated testing, observability, and cloud-native patterns.
• Brings AI to development and delivery activities, establishing new patterns of engagement across cross-functional teams.
• High-Quality Development & Delivery
• Develops and reviews delivery plans that take advantage of cutting-edge technologies to deliver solutions that exceed expectations.
• Launches new capabilities rapidly while managing risk continuously from inception through operations, focusing heavily on Strategic Planning and Discovery to validate prior to full-scale delivery.
• Partners with Product and Design leaders to explore solutions that amaze users and drive business outcomes, driving any related partnerships.
• Strongly advocates for customer-centric thinking while balancing technical feasibility and business priorities.
• Coaches team on anticipating and mitigating risks early in the development cycle, ensuring scalable and resilient solutions.
• Works across engineering, infrastructure, data, and security leaders to rethink methodologies, platforms, and delivery practices.
• Technical Leadership
• Defines and articulates the long-term technical vision and strategy across multiple work streams.
• Serves as a trusted technical advisor and decision-maker for complex architectural and design decisions.
• Provides hands-on mentorship and guidance to the engineering team leaders, fostering skill growth, innovation, and effectiveness.
• Acts as a technical ambassador, representing engineering to executive leadership and external stakeholders.
• Defines and champions best practices in system design, development, testing, and deployment, including AI-powered engineering capabilities.
• Team & Culture Building
• Cultivates a high-performance engineering culture based on trust, collaboration, inclusivity, and accountability.
• Mentors and grows the next generation of technical leaders within the organization.
• Promotes a culture of continuous learning, experimentation, and technical excellence.
• Serves as a role model for engineering values, instilling ownership, craftsmanship, and pride in delivery.

• Bache…