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Lead Software Engineer - AI-Powered Integrations; Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-07
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Genesys Cloud Services, Inc.
Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
Software Development
Backend Developer, Software Architect
Job Description & How to Apply Below
Genesys Cloud is seeking a Lead Software Engineer to join the CRM and Integrations team. You will design, build, and scale integrations with Salesforce, Service Now, Zendesk and our embedded framework, delivering highly available cloud services.
Expect to work on distributed systems, focusing on integration points, contracts, and reliability. The role requires leadership, architectural influence, and hands-on delivery of scalable, secure UIs and services, with opportunities to shape AI-powered
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