Software Quality Assurance Analyst

5,000 – 5,666 $

Important: if an employer asks you to log into their system via iCloud or Google, send a code, an SMS or Telegram password, run some code, or install software — refuse. These are signs of fraud.

* This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. *

Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.

As a QA Software Analyst
, you will:

• E Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
• C Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
• Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
• Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
• Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.

• Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.
• Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
• Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision‑making.
• Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 2-4 years of experience in software testing or quality assurance
• 6 + months of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of Dev Ops practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem‑solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast‑paced, team‑oriented environment
• Self‑motivated, results‑driven, and able to perform well under pressure

• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands‑on experience with test automation tool (e.g. Playwright)

• Competitive salary $60,000- $68,000
• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule except when traveling for trade shows
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in‑person company quarterly outings

Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan‑based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.