Senior Director, Platform Engineering - Remote - Nationwide

Remote, Nationwide – Seeking Senior Director, Platform Engineering

Everybody Has A Role To Play In Transforming Healthcare

At Vituty you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituty Team. At Vituty we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

• Manage staff engineers owning hiring, performance, growth, retention, leave cover, and the day to day technical direction of their work.
• Hold the technical bar across the applications the staff engineers support, and arbitrate architecture disagreements between senior technical staff.
• Manage the offshore relationship through the Offshore Engineering Manager, which covers the AVPL India delivery team, its vendor relationship, and vendor performance & quality.
• Lead a blended onshore and offshore organization as a single engineering capability.
• Design and develop the platform engineer team.
• Manage platform engineers owning hiring, performance, growth, retention, leave cover, and the day to day technical direction of their work.
• Determine which platforms survive and what is retired; consolidate overlapping internal tools to one or two platforms; absorb VIA work.
• Build and establish the shared tools, standards, controls, governance, shared capabilities, security model and observability that other teams build on without needing engineering’s direct involvement.
• Manage team ownership of production AI systems: oversee the team design and delivery of the retrieval pipelines, model orchestration, evaluation harnesses and data infrastructure that carry live patient, claims and operational data; enforce evaluation and monitoring as a required part of the definition of done, including accuracy, hallucination and safety testing, drift detection, human in the loop review, and clinically meaningful quality metrics.
• Oversee model sourcing: build verses buy across foundation models, hosted interfaces, open weight models anything trained in house, with a clear eye view of cost, latency, privacy and vendor risk.
• Judge against throughput and quality change from agentic workflows, and support team development of the platform underneath them: orchestration, context management, permissions, observability.
• Manage team development in and of agent-augmented development lifecycle as a platform capability: agentic coding, automated test generation, code review, migration, refactoring, documentation and incident triage, with the provenance, review gates, security scanning and the intellectual property and compliance controls a healthcare environment requires.
• Instill team accountability for correctness, safety and security within the engineering organization; it is never delegated to AI/Models.
• Ensure products are developed correctly in a regulated environment, including HIPAA, protected health information handling, auditability, access controls and applicable clinical and payer requirements.
• Implement governance as guardrails within the system, with policy as code, permissions and audit built into the platform and observability enabled by default.
• Partner with Revenue Cycle, Information Security, IT Architecture and Application Operations.
• Represent Engineering to Clinical and Executive Leadership.

• Bachelor’s degree in Computer Engineering, Computer Science, or related discipline…