ServiceNow Developer

COLSA is seeking a Mid-Level Service Now Developer to support our NASA Transformational Shared Services (NTSS) contract supporting the NASA Shared Services Center at Stennis Space Center, MS. This position will support the development, configuration, and enhancement of Service Now applications and solutions to automate and improve business processes.

This is a fully remote position open to candidates residing in the United States, excluding the following states: AR, CT, DE, HI, IA, KS, MT, NE, NJ, NY, RI, SD, VT, WV, and WY.

• Recommend solutions to automate new and existing business processes using Service Now applications and modules.
• Activate and configure Service Now applications to meet business and customer requirements.
• Develop workflows and scripts to configure and enhance existing Service Now applications.
• Design and develop complex custom Service Now applications from initial concept through implementation to automate and improve business processes.
• Work closely with customers to research, design, develop, and deliver solutions that improve business processes and functionality.
• Identify and apply best practices for the development and maintenance of new and existing Service Now applications.
• Troubleshoot and resolve issues involving software applications, system integrations, and multiple platforms.
• Perform feasibility analyses for potential projects and proposed solutions.
• Evaluate and recommend Service Now capabilities based on business and technical requirements.
• Support system and software deployment planning and ensure solutions meet applicable software compliance standards.
• Evaluate hardware and software interfaces, operational requirements, and overall system characteristics.
• Mentor other software developers and review development work as needed.
• Develop and maintain software and technical documentation in accordance with organizational standards.

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here:

• Bachelor’s degree (or higher) in a related discipline.
• 4+ years of overall information technology experience.
• 4+ years of Service Now development experience, including development of workflows and client-side and server-side scripting.
• 4+ years of experience working with Service Now modules, including but not limited to IT Service Management (ITSM), HR Service Delivery (HRSD), IT Financial Management (ITFM), IT Business Management (ITBM), and Software Asset Management (SAM).
• Knowledge of information technology software development methodologies and scripting/programming languages.
• Must be a U.S. Citizen and be able to successfully complete a background investigation for a NASA Public Trust position.

• Service Now certification, such as Certified System Administrator (CSA) or Certified Application Developer (CAD)
• Experience with web services and databases.

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

$65,000.00

$75,000.00

Annually

The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate’s particular…